Senior Logistics Specialist

Job Details:

Job Location:

1020 Airport 100 Way - Hanover, MD 21076, Position Type:
Full Time, Salary Range: $60,000.00 - $75,000.00 Salary/year, Job Shift: 1st shift, One Fine Family is built on a simple belief - everyone deserves great chicken at a great price. Proudly based in Baltimore for more than 60 years, we’ve grown into a family of brands united by that purpose. One Fine Chicken delivers “Better Chicken for Everyone” with premium quality at an incredible value.

Easy Street brings bold, globally inspired flavors to everyday meals, capturing the vibrant spirit of street food culture. Holly Poultry, our food service brand, has earned the trust of some of the nation’s most beloved restaurants, including Raising Cane’s, Hattie B’s, Royal Farms, and Nando’s, by providing fresh, high-quality poultry with unmatched confidence and reliability. Rooted in community and driven by purpose, One Fine Family proudly gives back, donating more than 300,000 pounds of chicken each year to local food banks and charities--because better chicken should make life better for everyone.

Join us and be a part of something bigger. At One Fine Family, we are united by purpose, fueled by passion, and committed to making a difference. Together, we’re shaping the future of food - one plate, one person, and One Fine Family at a time

The Senior Logistics Specialist is responsible for coordinating and managing outbound transportation activities for the Retail Campus to ensure customer orders are delivered on time, in full, and in compliance with food safety and quality standards. This role partners closely with Operations, Warehouse, Customer Service, Sales, and Quality Assurance to maximize fill rates, maintain cold chain integrity, and ensure carrier performance meets customer expectations.

The Senior Logistics Specialist balances transportation costs with service, reliability, product quality, and customer satisfaction. This position plays a critical role in reducing load rejections, improving delivery performance, maintaining strong relationships with transportation providers, and supporting overall customer service goals.

Ensure customer orders are delivered safely, on time, in full, and at the proper temperature while balancing transportation cost, service quality, carrier performance, fill rates, and customer satisfaction.

• Coordinate and schedule outbound shipments to meet customer delivery requirements.
• Secure transportation with approved carriers and brokers based on service, reliability, food safety compliance, delivery performance, and cost.
• Monitor shipment schedules and carrier performance to ensure on-time pickups and deliveries.
• Schedule and manage delivery appointments as required by customers and distribution centers.
• Track shipments and proactively communicate delays, service disruptions, and transportation issues to internal stakeholders.
• Ensure transportation capacity is available to meet customer demand and business needs.
• Work closely with Operations and Warehouse teams to maximize customer fill rates and address potential product shortages.
• Collaborate with Customer Service and Sales to understand customer expectations and delivery requirements.
• Communicate proactively regarding inventory constraints, shipment delays, service issues, and recovery plans.
• Support efforts to improve customer satisfaction through consistent delivery execution and clear communication.

• Verify carriers meet company food safety, transportation, and customer requirements by using third party systems and industry reporting
• Work…