Centre Manager — Customer Experience & Growth
Job in
Banbridge, County Down, BT32, Northern Ireland, UK
Listed on 2026-08-02
Listing for:
IWG plc
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
IWG plc is seeking a Customer Services Manager to oversee a busy centre in the UK. You will be responsible for all on-site operations, driving customer satisfaction and revenue through upselling and proactive service.
You’ll lead a small team, respond to challenges, and act as the main liaison with customers to uphold the IWG standard. The role emphasizes ownership, resilience, and delivering a world-class customer experience, backed by a strong commitment to developing people and promoting a
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