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Customer Service Team Leader | Hybrid, Growth Focus

Job in Banbridge, County Down, BT32, Northern Ireland, UK
Listing for: Teleperformance
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 27135 GBP Yearly GBP 27135.00 YEAR
Job Description & How to Apply Below

Teleperformance in Newry, Northern Ireland, is seeking a Customer Service Team Leader. The role is hybrid (50% WFH / 50% on-site) with a permanent contract and a salary of £27,135.99.

You will lead a team of Client Executives, drive performance, manage escalations and ensure client satisfaction while modelling Teleperformance values. Responsibilities include coaching, monitoring performance, attending to customer issues, and developing teams to meet targets in a fast-paced environment.

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