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Senior ITSM Process & Improvement Analyst
Job in
Banbridge, County Down, BT32, Northern Ireland, UK
Listed on 2026-08-20
Listing for:
A&O Shearman
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support
Job Description & How to Apply Below
A&O Shearman in Belfast seeks a Senior ITSM Process Support Analyst to manage ITSM processes, ensure compliance, and generate insights. You will coordinate change activities, support CAB logistics, and align ITSM with policies and security standards.
With 5+ years in IT and strong communication skills, you will drive continual service improvement and report trends to process owners, while coordinating across IT teams and global service desks.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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