RF-- Cleaning Operative

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering, and ancillary service/product providers in Ireland. If you are a customer‑focused individual and want to join a fun and family‑oriented business that believes people are our greatest asset, we have a role for you.

Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do.

• 14 hours per week (3.5 hours per day)
• Monday, Tuesday, Thursday, and Friday

• 20 days’ annual leave (pro rata)
• Employee Assistance Program
• Company Pension Scheme
• Financial Education/Wellbeing advisory service
• Company Events

• Providing the highest level of cleaning service within your area of responsibility in line with the client’s specifications
• Responding positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site‑wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• At the end of your shift, ensuring all equipment is left clean and in good working order and reporting any defects to your Line Manager
• Familiarise yourself with and follow all company procedures and regulations
• Participate in the Health and Safety Policy and report any dangers, near misses or hazards to your Line Manager
• All offices, toilets, etc. and amenity areas to be presented in a clean and tidy state
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP (Hazard Analysis of Critical Control Points) regulations as necessary

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex‑offenders. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.