Tesco Shift Leader Superstore

Availability Window

Sun: 14:00–23:00;
Thu: 15:00–24:00;
Fri: 15:00–24:00;
Sat: 15:00–24:00.

Our Shift Leader rate of pay starts from £15.59 an hour. Additional payments may also apply depending on location.

Minimum 16 guaranteed hours per week, with options to work as low as 12 hours.

As a Shift Leader you’ll:

• Work in a fast‑paced retail environment with a range of products.
• Take ownership of running duty shifts and coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Assist customers by listening to them and ensuring they leave the store with what they came for.
• Look for ways to improve service, including coaching colleagues and giving feedback.
• Guide and support colleagues in‑store, ensuring it remains a safe place to work and shop.
• Maintain a clear understanding of store performance and assist managers in delivering improvement actions.
• Lead from the front and set a great example in everything you do.
• Coordinate the store team to deliver an easy, fuss‑free shopping experience.
• Support colleagues, ensuring they deliver daily priorities and take regular breaks.
• Open and close the store, completing duty cover and making right safety decisions.
• Serve as the go‑to person for day‑to‑day queries when a manager is absent.
• Keep the store clean, tidy and well‑presented.
• Support managers with seasonal, community and charity events.
• Contribute to a positive team atmosphere that is inclusive.
• Deliver great customer service by listening to guests and putting them first.
• Keep the team informed on communications, changes and updates.
• Stay knowledgeable about store performance, looking for improvement opportunities.
• Coordinate store improvements and remove obstacles to service.
• Follow health and safety routines and ensure colleagues do the same.
• Recognise and celebrate outstanding service by colleagues.
• Be a clear communicator and comfortable with various communication methods.
• Take the lead and oversee the store in the absence of the manager.
• Make flexible decisions, handle change, and ensure everything is right for customers and colleagues.
• Motivate and inspire the team to deliver beyond expectations.
• Be curious and look for ideas to serve customers, communities and the planet better.

Required:

Must be 18 or over to apply. Must have passed school‑leaver age. Applicants may work in roles such as warehouse, alcohol, bakery, counters or driving.

We are proud to have been accredited Disability Confident Leader and commit to an inclusive recruitment process.