Shop Assistant/Sorter
Listed on 2026-09-13
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Retail
Retail Associate/ Customer Service, Retail Support
BLYTHSWOOD JOB DESCRIPTION and PERSON SPECIFICATION 1. JOB IDENTIFICATION
Job Title:
Shop Assistant/Sorter
Reports to:
Shop Manager
Place of Work:
Banbridge
To contribute to the success of the shop by processing donated goods, maintaining high standards of presentation and customer service, and assisting in the day-to‑day operation of the shop. The role plays a key part in maximising income, supporting volunteers
3. ORGANISATIONAL POSITIONHead of Retail UK
Missional Shop Manager
Shop Assistant/Sorter
4. BLYTHSWOOD'S VISION AND MISSION Our Visionfor good and forever as they are released from poverty, trauma and exploitation, and receive eternal life through the saving power of Jesus Christ.
Our MissionTo show God's love, and offer the compassion, relief and hope that can change lives for good and forever.
- We bring good into times of crisis and extreme poverty through acts of kindness and the provision of immediate relief.
- We help people to change their longer‑term futures for good through education and rehabilitation.
- In all our work, we seek to tell people of God s love in sending his only Son, Jesus, so that those who believe in him might not perish but have everlasting life (John 3:16). This is the good news that can change lives forever.
- We believe we can have the greatest impact for good by reaching out to people who are experiencing the greatest disadvantage. Working with local partners who understand the needs of their communities, we have opportunities to serve people in parts of Eastern Europe, Asia and Africa.
Receive, sort and process donated goods safely and efficiently, separating saleable stock, recycling and waste as directed.
Assist with pricing, displaying and selling goods to maintain high stock quality and presentation standards.
Provide excellent customer service, ensuring customer needs are met and promoting the Gift Aid scheme.
Operate the till competently, including reconciliation, banking and handling Gift in Kind goods.
Open and close the shop as required, deputising for the Shop Manager when necessary.
Maintain security of premises, stock and cash, and support authorised fundraising campaigns instore.
Minimise waste and maximise reuse/recycling in line with Blythswood's environmental commitments.
Contribute to continuous improvement of shop performance and customer experience.
Support cover in other Blythswood shops as required.
Work collaboratively with colleagues and volunteers, supporting and guiding them as appropriate.
Follow Blythswood's procedures manual and uphold the Christian ethos of the organisation.
Maintain a safe and clean working environment in line with Health & Safety policy and good housekeeping practice.
Report problems, incidents, accidents or concerns promptly to the Shop Manager.
Ensure safe handling of high‑risk goods.
Identify and communicate training needs for self, colleagues and volunteers.
Follow safeguarding best practice and report any concerns in accordance with Blythswood's safeguarding procedures.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as required by your changing role within the organisation and the overall business objectives of the organisation.
6. COMMUNICATIONS AND RELATIONSHIPS Within the Organisation- Head of Retail UK
- Shop Manager
- Delivery/collections van driver
- Head office warehouse, administration and finance staff
- Staff and volunteers at shop.
- Customers
- Other local community organisations.
- 1. Ability to work independently and as part of a team
- 2. Health and safety awareness
- 3. Adequate numeric skills
- 4. To be fit for heavy lifting and prolonged standing
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