Service Coordinator

We have only the best roles at Cameo Consultancy

• Reference: J6832_
• Job Type: Permanent
• Location: Banbury, Oxfordshire
• Skills: administration, scheduling, customer service, invoicing
• Industry: Admin and Secretarial

We are looking for a versatile Service Coordinator to support the busy service team on a full-time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a starting salary of up to £28,000, the role is working onsite.

You will be joining a family-oriented, friendly and supportive company that provides products and services to the automotive industry. They are a name in their industry and have been trading for over 20 years.

Key Accountabilities for the Service Coordinator:

• Liaising with field engineers when necessary
• Managing all service invoicing generated from engineer visits
• Maintaining and updating the CRM database
• Dealing with stock queries and stock management
• Checking engineer reports and generating customer invoices
• Dealing with calibration paperwork
• Filing of all data and carrying out all other administration tasks as required
• Providing excellent customer service when dealing with customers and engineers
• Processing all parts paperwork
• Keeping records up to date of actions taken
• All other administration as necessary

Key Competencies for Service Coordinator:

• Strong, organised administration skills
• Experience of data entry
• Highly organised
• Meticulous attention to detail and accuracy
• Good interpersonal skills
• Strategic problem solver
• Data collection and ordering processes
• Adaptable in a changing environment

What's in it for you?

• Salary of up to £28,000
• Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
• 25 days holidays + bank holidays
• Social events
• Working with a friendly and supportive team