Solutions Architect

• Analyse customer processes and design optimised workflows within the product to align with business goals.
• Conduct thorough internal User Acceptance Testing using a structured testing‑criteria matrix to validate the accuracy of all processes within a web application.
• Build and implement complex configurations, automation, and data flows within the platform.
• Collaborate with Project and Implementation Managers during onboarding and expansions to assess technical requirements and define implementation plans.
• Create and maintain detailed configuration and workflow documentation for both internal and customer use.
• Provide training and knowledge transfer to customers and internal teams on solution design and best practices.
• Gather feedback from customer implementations to inform product enhancements and internal processes.
• Assist with any third-party software integration, i.e. cameras used per program, printing operation and hardware, local network and folder sharing etc
• Upkeep certification and adhere to all Information Security Policies

• 3+ years experience in solution architecture, systems configuration, or technical implementation roles.
• Ability to interpret complex process maps and business rules and convert them into working systems.
• Experience working with configurable platforms, workflow engines, or enterprise software solutions.
• Strong problem-solving skills with attention to detail. A high level of technical, written literacy.
• Knowledge of Windows Server technologies; RDP, IIS configuration, server roles and features.
• Knowledge of SQL server database technologies. Cloud platforms, virtual machines, networking basics and storage

Demonstrates expertise in solution architecture and systems configuration, with a strong focus on optimizing workflows and implementing complex configurations. Proficient in conducting user acceptance testing and providing training on best practices.

• Solution Architecture
• Systems Configuration
• User Acceptance Testing
• SQL Server Database Technologies
• Windows Server Technologies

• Workflow Optimization
• Process Mapping
• Technical Implementation
• Automation
• Data Flows
• Configuration Documentation
• Third-Party Software Integration
• Information Security Policies

• Problem-Solving
• Attention to Detail
• Technical Literacy
• Collaboration

• Configurable Platforms
• Workflow Engines
• Enterprise Software Solutions
• Cloud Platforms
• Virtual Machines
• Networking Basics
• Storage Solutions