Regional Account Receivable Officer

Location: Indonesia (Remote / Multi-Property Support)
Company: Mad Monkey Hostels

Mad Monkey is looking for a proactive and detail-oriented Accounts Receivable (AR) professional to oversee and manage receivables across multiple properties in Indonesia. This role plays a key part in ensuring timely collections, accurate revenue recording, and strong financial control across the region.

Accounts Receivable Management

Manage and monitor accounts receivable across all Mad Monkey properties in Indonesia

Ensure timely invoicing and accurate billing for all revenue streams (rooms, tours, F&B, partnerships)

Track outstanding balances and follow up on overdue accounts

Collections & Credit Control

Proactively follow up on outstanding invoices and ensure timely collections

Maintain strong relationships with partners, agents, and corporate clients

Assess credit risks and recommend credit limits where applicable

Reconcile AR balances with property-level reports and accounting systems

Investigate and resolve discrepancies in billing or payments

Prepare weekly and monthly AR aging reports and collection summaries

Revenue Coordination

Work closely with property teams to ensure accurate revenue recording

Coordinate with reservations, front office, and operations teams on billing issues

Support revenue recognition and ensure proper documentation

Systems & Process Improvement

Maintain accurate records in accounting systems (e.g., Xero, Quick Books, or similar)

Identify and implement improvements in AR processes and controls

Standardize AR procedures across all Indonesia properties

Compliance & Audit Support

Ensure compliance with company policies and local regulations

Assist in audits by providing AR documentation and reports

Bachelor’s degree in Accounting, Finance, or related field

Minimum 2–4 years of experience in Accounts Receivable or similar role

Strong understanding of AR processes, collections, and reconciliations

Experience with accounting software (Xero, Quick Books, or similar)

Proficiency in Microsoft Excel / Google Sheets

Strong attention to detail and analytical skills

Good communication skills in English (written and spoken)

Ability to manage multiple properties and deadlines

Experience in hospitality, hostels, or multi-location businesses

Familiarity with OTA platforms (, Hostelworld, etc.)

Knowledge of Indonesian tax and invoicing requirements

Experience working in a regional or multi-entity environment

Strong follow-up and negotiation skills

High level of accuracy and organization

Problem-solving mindset

Ability to work independently and collaboratively across teams

Competitive salary based on experience

Flexible working environment (regional role)

Opportunity to work with an international hospitality brand

Career development and growth opportunities