Account Executive; Operations

Manusa is a creative holding company that connects a marketing agency group, IP, and community ecosystems under one roof.

We call it a Collective Growth Medium — a space where people, brands, and businesses grow together.

Our focus is driving real growth for people and brands through one fundamental strategy:
Human Understanding.

We believe sustainable growth comes from a harmonious ecosystem where people feel respected, supported, and empowered to reach their potential. At Manusa, we strive to create meaningful value for our stakeholders and surrounding communities while building a culture of continuous growth, collaboration, and mutual benefit.

At Manusa, you'll be part of a collaborative environment where structure supports creativity, and every role contributes to collective growth.

We value people who take ownership, pay attention to the details, and understand that great work is built on strong collaboration and reliable systems.

As an Account Executive (Operations), you'll play an important role in keeping our projects organized, our documentation accurate, and our teams aligned — helping projects move forward smoothly and efficiently.

• Manage administrative and operational requirements for client projects, ensuring all project documentation and records are properly prepared, maintained, and organized.
• Prepare and process project-related commercial documents, including quotations, cost estimates, Purchase Orders (PO), invoices, and other supporting documents.
• Prepare and manage project administration reports, including expense reports, budget recaps, and Business Handover and Acceptance Reports (BAST).
• Monitor project budgets, expenses, and administrative records to ensure accuracy and alignment with approved project estimates.
• Coordinate with internal Account, Creative, Production, and Finance teams to ensure project requirements, documentation, and administrative processes are properly handled.
• Assist in monitoring project timelines, deliverables, approvals, and outstanding administrative requirements to support smooth project execution.
• Maintain and update project databases, client records, financial documentation, and other relevant administrative files.
• Follow up on outstanding Purchase Orders, invoices, payments, client approvals, and other project-related administrative matters.
• Support the Account team in handling client communication and coordination related to project documentation, quotations, billing, and other operational requirements.
• Identify opportunities to improve administrative workflows, documentation processes, and operational efficiency within the Account team.

• Previous experience working in an advertising, creative, digital, or marketing agency is highly preferred.
• Bachelor's degree in Business Administration, Management, Accounting, Marketing, or a related field.
• Minimum 2-3 years of experience in administrative operations, project administration, account support, or a similar role.
• Familiarity with preparing quotations, expense reports, BAST, Purchase Orders, invoices, and other commercial or project-related documents is an advantage.
• Basic understanding of project budgeting, expense tracking, and financial administration.
• Proficient in Microsoft Office or Google Workspace, particularly Excel/Google Sheets.
• Strong administrative, organizational, and documentation skills, with excellent attention to detail.
• Good coordination and communication skills to work effectively with internal teams and external stakeholders.
• Able to manage multiple administrative tasks, prioritize deadlines, and follow up on outstanding matters proactively.
• Responsible, detail-oriented, structured, and comfortable handling repetitive administrative…