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Job Description & How to Apply Below
Description
- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partner base
- Maintain good relationships and community-building efforts with our consumers and partners
- Support projects from all verticals including registration, acquisition, and sales transaction.
- Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties.
- To resolve consumers' and partners' problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)
- Basic Salary
- BPJS
- Min D3/S1 any major With a GPA of 2,75
- Clear Articulation and good communication in Bahasa
- Have experience in the customer service area or sales area
- Typing skill with WPM 50 & Accuracy 90%
- Sense Of Empathy
- Energetic and agile
- Min. Fresh graduate and max 2 years in the same position (entry-level)
- Attention to detail
- Adaptive to dynamic changes
- Able to speak English with minimum passive communication
- Number of candidates required: 1 (one) person
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