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Merchant Tech Support Specialist - Digital Solutions
Job Description & How to Apply Below
Sasana Digital membuka peluang bagi talenta yang dinamis untuk bergabung sebagai Technical Support. Posisi ini fokus pada dukungan teknis merchant, troubleshooting aplikasi, serta koordinasi dengan tim Product/Engineering untuk menyelesaikan kendala secara efektif.
Anda akan mendokumentasikan tiket secara rapi, mengidentifikasi kendala berulang, dan memberikan insight untuk peningkatan produk serta layanan kepada merchant.
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