Store Manager, Retail & Store Manager

About the role

Are you a highly motivated and experienced retail professional looking to take the next step in your career? Passion Jewelry, a leading luxury jewellery brand, is seeking an exceptional Store Manager to oversee the day-to-day operations of our flagship store in the heart of Jakarta. As a full-time role, you will be responsible for driving sales, providing exceptional customer service, and leading a team of passionate retail associates.

• Manage all aspects of store operations, including inventory management, merchandising, and staff scheduling
• Develop and implement strategies to maximise sales and profitability while delivering an outstanding shopping experience
• Coach, train, and motivate a team of retail associates to achieve individual and store-wide sales targets
• Ensure compliance with company policies, procedures, and brand standards
• Analyse store performance data and provide recommendations for improvement
• Collaborate with the regional management team to identify and implement best practices
• Provide exceptional customer service and address any customer inquiries or concerns

• Minimum 3-5 years of experience as a Store Manager or Assistant Store Manager in the retail industry, preferably in the luxury or fashion sectors
• Proven track record of driving sales, improving store operations, and leading high-performing teams
• Excellent communication, interpersonal, and customer service skills
• Strong problem-solving and decision‑making abilities
• Proficiency in inventory management, visual merchandising, and data analysis
• Passion for the luxury retail industry and a commitment to delivering exceptional customer experiences
• Willing to be placed at Bandung area.

At Passion Jewelry, we strive to create an environment where our employees can thrive. In addition to a competitive salary and commission structure, we offer a range of benefits, including:

• Comprehensive health and dental insurance
• Generous employee discount on all Passion Jewelry products
• Ongoing training and development opportunities
• Opportunities for career advancement within the company
• A dynamic and collaborative work culture

Passion Jewelry is a leading luxury jewellery brand with a reputation for exceptional craftsmanship and timeless design. With over 20 years of history, we are committed to providing our customers with an unparalleled shopping experience. Our mission is to inspire and empower individuals to express their personal style through the art of jewellery.