Senior Key Account Manager

Location: Bengaluru

We are looking for a dynamic and commercially driven E-commerce Key Account Manager to lead business growth across Online Retail, Marketplaces, D2C, and Quick Commerce channels. The role will be responsible for driving sales, profitability, assortment planning, account management, and marketplace execution while building strong relationships with key platform partners and internal stakeholders.

->Business Growth & Account Management
Drive business growth across Online Retail, Marketplaces, D2C, and Quick Commerce channels.
Manage relationships with key marketplace partners and portal stakeholders to ensure strong account performance.
Develop and execute account-wise business plans aligned with sales and profitability objectives.
Conduct periodic sales forecasting, business reviews, and profitability analysis.
Present seasonal product ranges and growth plans to marketplace partners.
-> Assortment & Inventory Planning
Develop account-specific assortment strategies based on category mix, pricing architecture, consumer trends, and marketplace requirements.
Define and manage sub-category portfolio strategies across marketplaces.
Ensure inventory visibility and availability through effective planning of SOH, GIT, and future stock requirements.
Coordinate stock allocation and purchase order fulfilment in collaboration with internal teams.
Drive pricing, discounting, and promotional strategies to maximize sales and profitability.
Support development of marketplace-exclusive assortments and Special Make-Up (SMU) product ranges.
->Product Listing & Content Management
Coordinate with Product and Design teams for new product launches and assortment planning.
Ensure timely and accurate product listings across marketplace portals.
Support creation and enhancement of product content, A+ content, creatives, and marketing assets.
Coordinate banner requirements, promotional campaigns, and seasonal launch activities with Marketing and E-commerce teams.
Support marketplace merchandising through effective landing page planning and content execution.
-> Analytics & Business Reporting
Monitor sales performance, inventory health, and key account metrics across marketplaces.
Analyse business trends, consumer behaviour, and marketplace performance to identify growth opportunities.
Generate actionable insights to improve conversion rates, sales velocity, inventory efficiency, and profitability.
Prepare regular business reviews and management reports.
->Cross-Functional Coordination
Partner closely with Marketing, Merchandising, Supply Chain, Product, and E-commerce Operations teams to drive business objectives.
Ensure seamless execution of launches, promotions, inventory planning, and account-related initiatives.
Coordinate with internal stakeholders to resolve account-related issues and improve operational efficiency.
->Preferred Candidate Profile/ Competencies :
MBA with 6+ years of experience in E-commerce Key Account Management, Online Retail, or Marketplace Management.
Prior experience in Fashion, Lifestyle, Accessories, Handbags, Footwear, or Consumer Brands preferred.
Strong understanding of marketplace ecosystems including Amazon, Flipkart, Myntra, Ajio, and Quick Commerce platforms.
Excellent analytical, forecasting, and business planning skills.
Proficiency in Excel, business reporting, and data analysis tools.
Strong stakeholder management, communication, and negotiation skills.
Ability to manage multiple accounts and thrive in a fast-paced business environment.

Why  VIP Industries ?
Because we're not just building products—we're building brands that travel with millions of consumers every day. From market-leading luggage brands to growing lifestyle portfolios, we're on an exciting transformation journey, creating opportunities for ambitious professionals to learn, lead, and make an impact.