Editorial Content Specialist

Location: Bengaluru

Informa  is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers worldwide. It is listed on the London Stock Exchange and is a member of the FTSE 100.
Taylor & Francis  is one of the world's largest publishers of high-quality, peer-reviewed scholarly journals, books, e-books, and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas, and opinions to validate and publish the experts, theories and truths that matter. And we've been doing this in an unbroken arc since 1798.
Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values.

Because that's the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we'd love to hear from you.

Job Description

Working within our Editorial Operations department, you will oversee editorial administrative workflows across multiple academic disciplines, developing expertise in manuscript coordination and journal management.

This role offers significant professional development opportunities within the dynamic academic publishing sector.

Key Responsibilities

Research Excellence & Technical Operations

Sustain oversight of all submissions for editorial quality and ethical compliance, managing specialised and complex queries.
Contribute to the development and implementation of Editorial & Ethical policies, serving as a subject matter expert for policy interpretation across our journal portfolio.
Support critical manuscript decision-making processes (reject/revision/accept), particularly for ethically complex submissions, open data policy compliance, or those requiring specialized assessment.
Implement and monitor process improvements to accelerate manuscript flow and meet growth targets.
Monitor service delivery metrics for accuracy and turnaround time performance and identify process optimization opportunities whilst providing clear feedback to supplier management.
Manage end to end workflows ensuring timely, high-quality article publication with seamless coordination between adjoining teams (publishing, production, product & tech).
Train and develop Desk Editors & other administrative front line (internal & external) team members whilst strictly maintaining publishing standards & adhering to T&F Editorial Policy.
Stakeholder Engagement

Serve as escalation point for publishing teams, partners and authors, resolving complex queries.
Cultivate professional relationships with global academic communities.
Provide expert guidance to authors, editors, and reviewers worldwide.
Collaborate with international partners to maintain service excellence (external commercial partners, supplier management, production, product, editorial & systems support).
Coordinate effectively with Editorial & Publishing teams within Researcher Services.

Qualifications

Education & Language

Degree in STEM or Humanities/Social Sciences field ( Postgraduates/PhDs preferred).
Editorial publishing experience with understanding of Open Access journal workflows.
Strong data analysis skills using Excel, with ability to create compelling visual reports.
Project management capabilities with interest in process improvement methodologies.
Professional Attributes

Exceptional attention to detail and communication skills.
Ability to remain calm under pressure while managing multiple priorities.
Strategic approach to problem-solving with data-driven decision-making skills.
Strong understanding of academic publishing business dynamics.

Additional Information

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