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Job Description & How to Apply Below
Designation:
Accounts Executive
Languages Known:
English and Hindi
Work Location:
Bangalore
Office Address: 327-328, 6th Sector, 5th Main, Service Road, HSR Layout,
Bengaluru, Karnataka 560102.
Notice Period:
Immediate Joiners
Qualification:
Accounts & Finance
Working Days: 6 Days
Work Mode:
Work From Office
Shift: Day Shift
Salary Package:
During Training period: 10500/- PM (Stipend) in the
Training Period (35 Days).
Roles and Responsibilities:
• The candidate should have a basic understanding of GST (Goods and Services
Tax) and TDS (Tax Deducted at Source) provisions and tally to address client
queries accurately.
• Understand the specific needs and issues of corporate clients regarding Tally
ERP, GST, and TDS.
• Assist clients and troubleshoot the errors to make the operation run smoother.
• Maintain detailed records of client interactions, issues reported, and
resolutions provided for future reference and quality assurance.
• Regularly monitor and evaluate the performance of the voice support team to
ensure high standards of customer service and support are maintained.
• Stay updated with the latest changes in GST and TDS provisions and Tally
ERP updates to provide accurate and current information to clients.
• Implement a feedback mechanism to gather client feedback on the support
provided, using this data to improve services continuously.
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