Admissions Counsellor

Location: Bengaluru

About Masai:
Masai is a Series B–funded EdTech startup based in Bangalore, focused on discovering untapped talent and preparing learners for the most in-demand jobs globally. We partner with leading institutions such as IITs and IIMs to launch online programs that combine academic rigor with industry relevance. By pioneering an outcome-driven model of higher education and investing deeply in learner success, Masai is building scalable, impactful solutions at the intersection of education and employability.

Work timing: 12pm-10pm

Roles and responsibilities :

We are looking for Admission / Academic Counsellors who can guide prospective learners through their decision-making journey, understand their career goals, and help them choose the right program. This role is critical in ensuring a smooth admission experience while maintaining high enrollment quality.

● Counsel prospective students and parents via calls, video calls

● Understand learner profiles, career aspirations, and recommend suitable programs

● Explain course structure, outcomes, fees, financing options, and placement support

● Follow up with leads, nurture prospects, and close enrollments within defined timelines

● Maintain accurate records on CRM and ensure timely updates

● Collaborate with admissions, and operations teams to ensure a seamless experience

● Meet and exceed daily, monthly enrollment targets

● Handle queries and objections with empathy and clarity Eligibility & Skills

● Graduate in any discipline

● Proficiency in one out of Tamil, Telugu, Hindi is preferred (spoken fluency required)

● English communication MUST be excellent

● Minimum 2 years of experience in academic counselling, inside sales is preferred

● Target-driven mindset with a learner-first approach

● Comfortable working 6 days a week in a fast-paced environment

● Basic CRM knowledge and MS Office/Google Workspace proficiency