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Admissions Counsellor

Job in Bengaluru, 560001, Bangalore, Karnataka, India
Listing for: upGrad
Full Time position
Listed on 2026-02-14
Job specializations:
  • Education / Teaching
    Bilingual, Educational Sales
Job Description & How to Apply Below
Location: Bengaluru

Admissions Counsellor (Individual Contributor)

Please paste the below mentioned message just above Location heading

Important:

Interested and eligible candidates are requested to submit their application through the Google Form link provided.

Application link: (Use the "Apply for this Job" box below)./JwyBHzWyQRDZFHdv7

Location:

Bengaluru | Work from Office

About upGrad School of Technology:

upGrad School of Technology (uGSoT) is a next-generation undergraduate technology institution focused on strong academic foundations, real-world outcomes, and long-term career success.

Admissions at uGSoT is a high-involvement, consultative function. It requires thoughtful, ethical engagement with both students and parents, helping them make informed decisions about one of the most important investments of their lives.

Role Overview :

The Admissions Counsellor is an individual contributor role responsible for owning end-to-end admissions conversations and driving conversions across the funnel through credible counselling, clarity, and follow-through.

This is not a people-management role.

You will be accountable for your own pipeline, outcomes, and the quality of experience delivered to students and parents.

Key Responsibilities:

1. End-to-End Admissions Counselling

- Own student and parent conversations from first contact to enrollment
- Conduct detailed need-assessment and eligibility discussions
- Explain programs, outcomes, timelines, and policies with clarity and honesty
- Guide families through application, offer, and enrollment decisions

2. Funnel & Conversion Ownership

- Own individual conversion metrics across:
- Lead → Application
- Offer → Acceptance (O2A)
- Acceptance → Enrollment
- Proactively manage:
- Stalled cases
- Fence-sitters
- High-intent and high-risk leads
- Ensure timely follow-ups aligned with admissions cycles and deadlines

3. High-Quality Parent & Student Experience

- Handle parent conversations with maturity and confidence
- Address concerns around ROI, outcomes, and long-term career pathways
- Maintain a consultative tone focused on fit, not pressure
- Escalate complex cases appropriately when required

4. Process Discipline & CRM Hygiene

- Maintain accurate and timely CRM updates
- Follow admissions policies, communication standards, and compliance norms
- Ensure clean documentation across applications, offers, and enrollments

5. Ethics, Professionalism & Ownership

- Uphold ethical admissions standards at all times
- Take ownership of outcomes, learnings, and continuous improvement
- Collaborate with peers and managers to share best practices

Ideal Candidate Profile:

- 1–3 years of experience in:
- Admissions counselling
- Education sales
- Inside sales (high-ticket, consultative)
- Strong experience in parent-facing conversations is highly preferred

- Experience with structured funnels, targets, and CRMs is required

What We’re Looking For:

- Strong communication and listening skills
- Ability to explain complex programs simply and honestly
- Comfort with targets without compromising integrity
- High ownership mindset and process discipline
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