Job Description & How to Apply Below
Location: Bengaluru
About Emeritus
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations.
Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, Soft Bank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
Position Description
Position Title:
Head of Future Student Recruitment – UNSW Bengaluru
Reports To:
Director of Marketing and Recruitment
Employment Type:
Full-time
Position Summary
The Head of Future Student Recruitment is accountable for shaping and delivering undergraduate and postgraduate student recruitment and conversion outcomes for UNSW Bengaluru, executing student recruitment strategies and operational plans to achieve enrolment targets across priority cohorts. Operating within UNSW Sydney's global brand, marketing, and student recruitment governance frameworks, the role leads end-to-end student recruitment pipeline delivery across the student lifecycle, ensuring all activity is aligned to defined playbooks, compliance requirements, and performance expectations.
The role focuses on building scalable student recruitment capability, strengthening conversion performance, and overseeing high-touch engagement and enquiry management activities, including management of external student enquiry service provider, to ensure consistent, high-quality student experiences and achievement of student recruitment outcomes. Working within a matrixed global environment, the position partners with UNSW Bengaluru and UNSW Sydney stakeholders to deliver coordinated, data-informed student recruitment activity aligned to evolving market conditions, regulatory requirements, and institutional priorities.
Accountabilities
Future Student Recruitment Strategy
Develop and execute the UNSW Bengaluru undergraduate and postgraduate annual student recruitment strategy and lead execution of student recruitment and conversion plans, aligned to campus growth objectives and commencement targets, and in partnership with UNSW Sydney.
Develop and execute annual student recruitment plans, incorporating events, outreach activity, digital engagement, and relationship based conversion activity, aligned to endorsed strategy in consultation with UNSW Sydney.
Develop and implement scalable recruitment and conversion practices, ensuring alignment with defined playbooks, governance frameworks and guardrails.
Conversion, Sales & Customer Experience
Drive conversion performance through hightouch, personalised engagement across key stages of student recruitment lifecycle, including pre and postevent activity and ongoing prospect management.
Design, implement, and manage student recruitment processes, systems, and workflows to enable proactive pipeline management and conversion in alignment with defined playbooks.
Ensure a cohesive and consistent prospective student experience across channels and stages of the student journey.
Enablement, Training & Capability Development
Implement sales, CRM, product, and compliance enablement programs to build student recruitment staff capability and support effective delivery of student recruitment and conversion activities.
Drive continuous improvement in student recruitment practice through training, coaching, and process improvement…
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