Admissions Counselor

Location: Bengaluru

Purpose of Role:
To place prospective students for UK University Online degree programs and study abroad programs as the key focus.

Working on behalf of the Knowledgucate Group and its strategic university partners, you will deliver exceptional service to key external stakeholders, ensuring a connected and seamless experience for their prospective students throughout their applicant journey.
This is a multi faceted role and the post holder will be expected to conduct a variety of tasks related to University admissions.

Duties and Responsibilities:

Provide a high quality, customer-oriented service giving first-class support and guidance on admissions policies and procedures.
Adhere to pre-agreed standard operating proceedings, protocols and workflows.
Provide administrative support and maintain records for applicants in accordance with the procedures and regulations of the University.
When required, respond to queries from applicants, providing detailed information in an accessible format.
Where required, proactively contact applicants to support their progress.
Carry out initial checks on applications (including but not limited to minimum entry requirements, multiple application identification, data validation, financial ability).
Assist with carrying out background checks on applicants, to ensure they are eligible to study at the University.

Desirable qualifications
Undergraduate/Bachelor's degree or equivalent
Knowledge of UK, USA, Canada , Australia etc University admissions and credential evaluation processes
Excellent communication skills - Written and spoken English
Fresh graduates are encouraged to apply
Experience in EdTech, Higher Education  and Online education related industries is an advantage