Academic Operations Manager

Location: Bengaluru

We re looking for an  Academic Operations Manager  to drive university-level operations and stakeholder success across our partner campuses. This role is critical to ensuring high-quality execution of our academic programs by owning relationships across university departments including academic leadership, faculty, admin, and senior management.

Key Responsibilities:

Manage end-to-end operations for offline programs, including LMS, communication channels, and learning tools.
Oversee scheduling, academic calendars, examination processes, and assessment logistics.
Act as the primary liaison with the university for coordination, reporting, and approvals.
Coordinate with faculty, mentors, and industry partners for smooth delivery of sessions and events
Manage onboarding of students and faculty to platforms, tools, and systems.
Support program delivery by ensuring timely communication of policies, guidelines, study materials etc to students.
Generate reports and dashboards to track academic and operational performance. Drive continuous improvement in learning operations through process optimization and feedback.
Who You Are:
3 6 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles.
Experience working with or within universities/colleges is strongly preferred.
Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism.
Excellent verbal and written communication.
Highly proactive, reliable, and outcomes-oriented.
Prior experience leading or mentoring a team is a strong advantage