Lead Community Manager

Location: Bengaluru

We are Hiring
- Lead Community Manager

Moonfrog Labs builds social mobile games played by millions, including Ludo Club, Teen Patti Gold, Parchis Club, and Rummy Gold. Our communities matter. They shape the games, surface the truth, and keep things fun.

The role

- This role sits at the centre of players and product.
- You’ll launch and lead the community for Ludo Club, then scale what works across Moonfrog’s portfolio. Expect a mix of strategy and execution: content, conversations, creators, Live Ops, events, player feedback, and crisis handling when needed.
- If you know how to turn players into advocates and chaos into signal, this is your seat.

What you’ll do?

Community strategy & growth

- Own community growth and health across Discord, Reddit, Instagram, You Tube, Facebook, Telegram, and X
- Design conversations that sustain themselves: prompts, AMAs, live streams, rituals, and major update comms
- Partner with Game and Live Ops teams on multi-geo content calendars and in-game beats
- Align community comms with marketing and product so launches feel cohesive
- Lead fast, sharp moment marketing tied to viral trends in our key geographies

Programs & events

- Ship tournaments, UGC contests, community events, and player council meetups with clear goals and wrap-ups
- Own the creator program end-to-end: sourcing, onboarding, briefs, cadence, and performance reporting
- Identify and activate ambassadors, advocates, and superusers with meaningful perks

Team & player operations

- Guide social media agencies on content, moderation, ORM, and execution quality
- Triage issues, escalate internally, and close the loop with players and developers
- Protect community health: set guidelines, train moderators, manage conflicts and crises

Analytics & improvement

- Track and report key community signals via dashboards, KPIs, experiments, and weekly/monthly reviews
- Use GenAI tools to speed up content creation, tagging, clipping, and sentiment analysis with strong human QA

What you’ll bring

- 6–8 years in community, social, or influencer management, ideally in games or consumer entertainment
- Deep fluency in pop culture and platform dynamics across Discord, Reddit, Tik Tok, Instagram, and You Tube
- Proven ownership of creator programs and partner relationships
- Clear leadership and communication across teams, agencies, and senior stakeholders
- Strong commercial judgment around budgets, targets, and trade-offs
- Hands-on experience with analytics, social listening, and scheduling tools
- Comfort using GenAI with a quality-first mindset

Nice to have

- Experience across Tier-1 and growth markets
- On-camera or on-stage confidence
- Multilingual skills
- Offline meetups or tournament ops experience

How success is measured

- Community growth & engagement: MAU, cohort retention, post engagement, social referrals, event participation
- Conversation quality: sentiment trends, report rates, brand mentions
- Service & speed: time to first response and resolution
- Creator impact: cadence, reach, CTR, installs/reactivations, ROI
- Live Ops lift: engagement and retention during community-led beats
- UGC health: submissions, completion rates, share-through

How to apply?

Along with your resume, please include/attach portfolio:

- 3 links: a community you grew, a creator program you ran, and a short case study or dashboard snapshot
- Any writing samples or on-camera clips you’re proud of

Apply via Linked In or reach out directly at