Order Management Professional

Location: Bengaluru

Responsibilities:
Processing sales orders for the companys sales divisions.
Developing documentation related to support.
Planning inventory control.
Arranging distribution of products.
Solving problems in cases of product returns.
Placing orders, processing return requests, and entering credits.
Handling customer inquiries regarding product information, ordering procedures, special orders, pricing, quotes, problems, returns, and shipping.
Communicating with customers about order status, any delays, or problems with their requests.
Serving as a liaison with third-party delivery services to coordinate deliveries and resolve problems.
Providing information and assistance as needed to inventory and warehouse personnel to expedite processing of damaged and defective merchandise.
Performing additional duties as required or requested.

Desired Candidate Profile
The candidate should possess minimum of 1-3 years of experience in an international process;specialization in Order Management is preferred.
Should be a fast learner.
The candidate should possess relationship management skills since the job will involve liaising with customers and US stakeholders.
The candidate should have the ability to multitask, prioritize, learn more, and be flexible.