Consultant - Telesales

Location: Bengaluru

Travel Consultant – Responsibilities:
Responding to inquiries about the company's services and offerings
Determining each client's requirements including destination, length of stay, and transit time
Ensuring clients pay the deposit before commencing bookings
Informing clients about the cancellation policy including important dates and penalties
Ascertaining and adhering to the available budget
Selecting the most appropriate transport options based on budget, timing, and preferences
Securing suitable accommodation based on budget and location
Planning excursions tailored to each client's interests and needs
Considering mobility and medical needs throughout the planning process
Travel Consultant – Requirements:
High school diploma or equivalent (qualification in tourism is an advantage)
Proven experience as a travel consultant with knowledge of domestic and international travel arrangements
Computer literacy with strong research and writing skills
Excellent interpersonal skills including communication, empathy, and respect
Ability to source the best travel quotes
Strong multitasking skills to deliver within tight deadlines
Committed to exceeding client expectations through exceptional service