Senior Product Designer

Location: Bengaluru

This job is with Standard Chartered Bank, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary   
• We are seeking a talented and driven UX Designer to join our Corporate Banking Customer Experience (CX) team. The ideal candidate will have a strong understanding of corporate banking, particularly around corporate Cash transaction services such as making and managing payments. Proficiency in Figma for prototyping and design is essential, as well as a strong grasp of design systems and design system governance.

You should excel in both UX and UI design.

• As a collaborative team player, you will work closely with distributed international teams to create innovative solutions and enhance user experiences. Additionally, you will support ideation sessions and innovation workshops to drive creative thinking and problem-solving. If you're passionate about delivering exceptional digital experiences in the financial sector and thrive in a dynamic, global environment, we'd love to hear from you.

Key Responsibilities    Strategy

• Work with internal teams to obtain an in-depth understanding of our platform product suite and business priorities

• Go deep in researching and understanding our Platform services, products and users in close collaboration with our client research and insights team

• Produce high-quality UX based on client research and user testing data

• Create high fidelity prototypes using UI components from our component library

• Present these prototypes to senior leaders and be able to communicate clearly about the process and reasoning that went into the design

• Pro-actively engage stakeholders and collaboration partners to understand the products and business context, and to help them get onboard with your design solution proposals

• Pro-actively engage our team and our stakeholders to stay on top of your work and keep your momentum going
Business

• Our team services the entire Corporate and Institutional Banking domain. This includes corporate banking and trading platforms, API developer platforms, and internal employee productivity tools and services. Your focus will be on Cash services, this means services that help users make, track and manage payments and self-help through digital services that you will support the design of.
Processes

• You need to be familiar with the concepts of design language systems, component libraries, UX and UI best practices, and CX fundamentals. You must be able to structure your time and be capable of taking the initiative. You have exceptional English written and verbal communication skills, as well as a strong sense of empathy for our audience who utilize our products to drive their businesses.

You're also a meticulous note taker with keen attention to detail.

• You're a team player and coordinate with others to get things done. You're open to sharing and giving feedback, and are quick to help where needed. You're also familiar and comfortable working within constraints, and ready to learn about and practice what's required when working in a regulated environment.
People & Talent

• Maintain and evolve your capabilities

• Quickly learn and adapt to new situations.

• Have a desire to learn and grow.
Risk Management

• Our team is responsible for delivering quality product and service design, meant to enable colleagues and clients to perform their work efficiently and effectively. In doing so, we must be careful with data management and play our part in ensuring we protect it and that our designs take this into consideration. Risk management is interwoven in our design activities and you will need to ensure that risk is always a consideration throughout your design process all the way to delivery.
Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws,…