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Job Description & How to Apply Below
Location: Bengaluru
This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.
Key job responsibilities
Key job responsibilities
Effectively communicate in a clear and professional manner at all times.
Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.
Effectively manage sensitive cases by reporting up the escalation matrix.
Demonstrate excellent time-management skills.
Maintains or exceeds targeted performance metrics.
Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
BASIC QUALIFICATIONS:
- Graduation
PREFERRED QUALIFICATIONS:
- Excel is preferred
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