Senior Social Media Account Manager; B2B​/Associate Director - Social Media; B2B

Position: Senior Social Media Account Manager (B2B) / Associate Director - Social Media (B2B)
Location: Bengaluru

About Zensciences

Zensciences is one of the largest independent B2B marketing agencies, working with global enterprises and fast- growth technology companies. We help brands build relevance, reputation, and recall in complex B2B environments — where trust matters as much as reach.

For us, social media is not just content. It’s narrative, credibility, leadership presence, and reputation - managed consistently and intelligently over time.

Role Overview

As a Senior Social Media Account Manager, you will own social media strategy and execution for large, enterprise- grade B2B clients. This is a hands-on leadership role for someone who understands how the social landscape is evolving - from platform algorithms and executive visibility to employer reputation and AI-assisted workflows.

You will act as the owner of social for your accounts - shaping what gets said, where it shows up, and how it’s managed - while working closely with content, design, digital, and account teams.

Corporate candidates with strong in-house social or communications experience are welcome. This is a full-time, in-office role based in Bangalore.

Key Responsibilities

1.Social Strategy & Narrative Management

- Own social media strategy for assigned B2B accounts - aligned to brand positioning and business priorities
- Translate campaigns, thought leadership, and leadership POVs into clear social narratives
- Build monthly and quarterly content plans with intent (not just frequency)

2.Reputation & Trust Management

- Manage brand presence across Linked In, X, You Tube, and reputation surfaces like Glassdoor
- Partner with HR / Employer Brand teams on review response strategies and content alignment
- Flag reputation risks early and manage escalation calmly and professionally

3.Execution & Platform Excellence

- Drive end-to-end execution: briefs, coordination, approvals, publishing, and moderation
- Ensure quality, consistency, and relevance across platforms
- Stay updated on platform changes, formats, and best practices — and apply them pragmatically

4.Client Ownership

- Be the primary social media leader and strategist for clients
- Lead reviews, performance discussions, and planning conversations with confidence
- Handle feedback, iterations, and stakeholder expectations with maturity

5.Measurement, Tools & AI

- Track performance using social analytics and listening tools (Sprinklr, Hootsuite, Brandwatch, native analytics, etc.)
- Move beyond vanity metrics to insight-led reporting for B2B brands
- Use AI tools responsibly to improve speed, consistency, and ideation

6.Team & Cross-Functional Collaboration

- Guide junior social team members where applicable
- Collaborate closely with SEO, paid, brand, web, and PR teams for integrated outcomes
- Bring structure, predictability, and momentum into social delivery

Desired Skills & Experience

- 5–8 OR 8-12 years of experience managing social media for B2B or enterprise brands (agency or in-house)
- Strong understanding of Linked In as a B2B growth and reputation platform
- Experience handling executive / leadership social presence is a strong plus
- Familiarity with social management, listening, and reporting tools
- Comfort working in complex stakeholder environments with approvals and governance
- Curious about new formats, AI, and evolving social behaviors
- Organized, accountable, and calm under pressure
- Comfortable working in-office and collaborating closely with teams

Why Join Us

You’ll work on serious brands — but in a place that values thinking, ownership, and good judgment.

This is not a posting role. It’s a reputation, narrative, and consistency role.