Business Analyst

Position: IS Business Analyst
Location: Bengaluru

This job is with ABB, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
IS Technology Service Owner-Recruit

Your role and responsibilities

In this role, you will have the opportunity to bridge the gap between the technical environment and the business. Each day, you will use data analytics to assess processes and outline problems, opportunities, and solutions, to support decisions for new or changed Information Systems (IS) solutions or services. You will also showcase your expertise by supporting constantly in the continual service improvement process.

The work model for the role is:  #

This role is contributing to the  IS Functional Technology Services   Globally . Main stakeholders are  Talent Acquisition Functional Team

You will be mainly accountable for:  Providing business analysis, supplying technical and business process / data expertise, and supporting decisions for new or changed IS solutions/services within scope.
Collecting and translating requirements for projects and changes into specifications for internal and external delivery parties.
Applying related business processes knowledge to shape and align IS solution/services to build and deliver activities.
Conducting advanced modelling activities for significant change programs.

You will join a  Results-driven, Impactful, Proficient and Top-performing team , where you will be able to thrive.
Qualifications for the role   You demonstrate established and advanced analytical skills, with 4-5+ years of experience in business analysis, requirements elicitation, process mapping, and stakeholder management within IT or IS environments.
Experience delivering solutions in HR systems or recruitment technology landscapes is an added benefit.
You have worked as an IS Business Analyst / IT Business Analyst supporting enterprise platforms, digital transformation initiatives, and technology‑enabled business solutions, including Workday implementations, enhancements, or integrations.
You are highly adept in specialized software and platforms, including:  Requirements and delivery tools (e.g., Azure Dev Ops)
Data and reporting tools (e.g., SQL, Power BI, Excel)
Enterprise applications such as Workday (Recruitment /Talent Acquisition), CRM, Service Now, or equivalent systems

You are passionate about problem‑solving and innovation, with a strong focus on process optimization, stakeholder collaboration, and delivering measurable business value through technology, particularly in people‑centric and recruitment‑driven processes.
You hold a degree in Information Systems, Computer Science, Business Administration, or a related discipline, with a proven track record of translating business and recruitment requirements into clear functional and non‑functional specifications.
You possess extensive knowledge of business analysis frameworks and delivery methodologies, including Agile, Scrum, Waterfall and ITIL, and have experience working with cross‑functional teams spanning HR, Talent Acquisition, IT, and external vendors.
You are comfortable and effective communicating in English with the ability to engage confidently with both technical teams and business stakeholders, including HR and recruitment leadership.

What's in it for you?
Meaningful impact –  Play a key role in shaping and improving enterprise information systems, directly influencing business outcomes, user experience, and operational efficiency.
Exposure to enterprise platforms –  Gain hands‑on experience with Workday (Recruitment) and other critical enterprise applications, working on real‑world, large‑scale digital and HR transformation initiatives.
Career growth and development –  Expand your expertise in business analysis, stakeholder management, and solution design, with…