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Job Description & How to Apply Below
SharePoint & M365 Customer Engineer
IMMREDIATE JOINERS PREFERED
Location can be Hyderabad also
Role type
We are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration and design. The ideal candidate will possess advanced technical skills and experience in SharePoint infrastructure administration and management, advisory – architecture, consulting and support skills to assist customers drive solutions and resolutions. The ideal candidate will possess advanced technical skills and experience in deployment, planning, and migration.
This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts lls Required
Experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, advanced troubleshooting and SharePoint customization and development.
BA/BS (or higher) in Information Technology, or a related field or equivalent experience.
Proven track record of delivering high-quality technical support and solutions to customers.
Proven track record in successfully planning, deploying, operating, and optimizing on premises, hybrid, and online SharePoint environment and solutions.
Analyze and troubleshoot complex technical issues related to SharePoint environments and provide effective solutions.
Strong knowledge of SharePoint development best practices and advising and providing guidance to a development team.
Strong Power Shell skills and experience with Share Point
Strong skills and knowledge of SharePoint Client Side Object Model (CSOM)
Well-rounded skills in other general areas of Azure infrastructure (IaaS, PaaS, SaaS, etc.)
Broad knowledge of SQL Server use with SharePoint Server related to configuration and SharePoint DB maintenance practices.
Broad knowledge of Microsoft 365 Archive and relation to SharePoint Online and One Drive
Broad knowledge of Microsoft Data Security ang Governance solutions for SharePoint Online and One Drive
Graph API knowledge related to SharePoint Online and One Drive
Knowledge of migration and upgrade techniques and options for SharePoint Server.
Optional Skills
Advanced knowledge of SQL Server use with SharePoint Server
Advanced knowledge of the use of Graph API
Well architected framework (and implementation of concepts)
Cloud adoption framework (and implementation of concepts)
Azure Dev Ops, Git Hub, understanding of CI/CD lifecycle
Advanced Knowledge of Microsoft 365 Backup
Advanced knowledge of Microsoft 385 Archive
SharePoint Development knowledge:
Ability to discuss the appropriate solutions to use and understanding of the tools required and personnel skills that are needed for SharePoint development tasks e.g.
Skills and experience with SharePoint Framework (SPFx) development
Experience with JavaScript, REST APIs, and SharePoint custom development, including web part development
Relevant Certifications
Relevant certifications in SharePoint, Microsoft technologies, or related areas are a plus.
M365 RESPONSIBILITIES
SUMMARY:
Customer Centricity
Customer Satisfaction:
Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging M365 Enterprise Services (Exchange online, SharePoint Online, Teams, Teams Phone, M365 Apps, Azure AD, Endpoint Mgmt. Security & Compliance) expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge yourself to drive the best outcomes.
Proposing effective cloud strategies to meet the customer needs & deliver them through workshops, training & advisory services.
Collaborate closely with customers and stakeholders to understand business needs and translate them into scalable, secure, and efficient engagements.
Ability to inspire customers by communicating complex concepts in a simple, business value context with proven white boarding capabilities.
Be a proven self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous…
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