Senior Site Reliability Engineer

Location: Bengaluru

Summary

Since being founded in 2001, Black Line has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

We're a technology-based company with a sense of adventure and a vision for the future. Every door at Black Line is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation.

Work Mode – Hybrid (3 days from Office)

You'll Get To:

- Automate operational tasks to reduce toil and increase team velocity.
- Lead timely and reliable deployments, with emphasis on progressive delivery techniques (canary, blue/green, feature flags, zero outage, etc.).
- Partner in blameless postmortems and ensure incident reviews lead to systemic fixes.
- Automate secure lifecycle of certificates, secrets, and credentials.
- Build and maintain cloud-native security stacks and compliance guardrails.
- Execute infrastructure rotation and automated rehydration to maintain fleet hygiene.
- Create and manage highly reproducible environment provisioning via Infrastructure as Code.
- Collaborate across disciplines to ensure observability, traceability, and cost-efficiency.
- Own end-to-end service operations including on-call, deployments, capacity planning, cost optimization, incident response, etc.
- Drive continuous improvement initiatives across availability, latency, and efficiency.
- Champion SLIs/SLOs/SLAs to measure and improve system health and user experience. Define and enforce error budgets to balance innovation and stability.

What You'll Bring:

- 6–10+ years in SRE, Dev Ops, or systems engineering in production cloud environments.

- Education:

B.tech/B.E in Computer Science or related field.
- Expertise in automation, observability & monitoring, CI/CD pipelines, and incident management.

- Experience with SRE principles (SLI/SLO/error budgets/postmortems, etc).
- Proficient in IaC tools like Terraform, Ansible, Chef.
- Experience in working on Hashi Corp tools - Consul, Vault, Nomad, Packer.
- Strong cloud knowledge (GCP preferred, AWS/Azure a plus).

- Experience with containerization & orchestration (Docker, Kubernetes, ArgoCD, etc.).
- Advanced scripting and automation (Python, Go, Power Shell).
- Familiarity with cloud cost monitoring and optimization techniques.
- Excellent written and verbal communication skills, including documentation.
- Proven ability to lead high-stakes recovery and drive systemic resilience improvements.