Technology & Analytics Specialist

Position: People Technology & Analytics Specialist
Location: Bengaluru

Overview:
Clicktech Retail Private Limited .

Clicktech Retail Private Limited (“Clicktech”) is a wholly owned subsidiary of New Trends Commerce Private Limited (“New Trends Commerce”). New Trends Commerce is a Poddar Group entity with investment from Amazon. Clicktech is a prominent seller on the Amazon India marketplace and is currently operating in the category of wireless, wireless accessories, consumer electronics, personal computing, home improvement, BISS - Business Industrial & Scientific Supply, wireless Devices, Smart Home Solutions and Digital Devices.

Our vision is to be India’s most customer centric company. We aspire to expand our selection in the categories we operate to every item that our customers want. We want to offer such products at the most competitive price. We intend to make these products available in such a way that these products reach the customers in the shortest possible time.

We have a culture and practice of customer centricity, hiring and developing the best, insisting on the highest standards, calculated risk taking and delivering results.

Position

Description:

We are seeking a People Technology & Analytics Specialist to design, implement, and optimize HR technology workflows and analytics. This role requires strong problem-solving, process mapping, and automation expertise to enable scalable, efficient people processes. The specialist will also leverage data analytics and AI-driven insights where relevant, to improve decision-making and employee experience. This role is ideal for professionals with 3–5 years of experience in HR technology, people analytics, or process automation.

Key Responsibilities .

HR Tech & Workflow Design

• Design, configure, and manage HR technology workflows (Zing HRMS, MS Teams integrations, automation platforms).

• Develop process maps, workflow configurations, and database table designs to enable scalable HR processes.

• Lead workflow standardization and process improvements across HR functions.

• Partner with HR stakeholders to translate people processes into tech-enabled workflows.

Automation & Process Improvement

• Identify and implement opportunities to automate repetitive HR tasks using workflow automation tools (e.g., Power Automate, Zing HRMS).

• Enable self-service solutions (dashboards, workflow approvals, automated reporting).

• Drive efficiency by embedding automation & AI intelligence into HR processes where feasible.

People Analytics & Reporting

• Design and deliver HR dashboards and reports (Excel, SQL, Power BI) with monthly/quarterly reporting frequency.

• Conduct accurate data pulls and standardize reporting formats across HR.

• Translate HR data into actionable insights for leadership decision-making.

• Apply predictive analytics/AI selectively (e.g., attrition risk, workforce demand forecasting, employee sentiment analysis). Desired Skills & Competencies .

• Strong knowledge of HR Technology and HR Product workflows (Zing/Zoho/SAP/Workday/Oracle).

• Proficiency in analytics/dashboarding tools/platform MS Excel (advanced), Power BI, and SQL (basic).

• Exposure with workflow automation tools/platform (MS Power Automate, MS Powerapp, MS Teams integrations).

• Exposure to AI-based tools for management of self-service chatbots (preferred) (e.g., MS Copilot Studio).

• Ability to create process maps, workflow configurations, and standardized formats (using tools such as MS Visio).

• Strong analytical, problem-solving, and process improvement mindset.

• Effective communication skills for cross-functional collaboration. Qualifications …

• Bachelor’s or Master’s degree in HR, Business, Technology, Computer Science, or related field.

• 3–5 years of relevant experience in HR Technology, People Analytics, or Process Automation.

• Prior experience with HR Technology Products, workflow automation, AI & analytics platforms is desirable. Why Join Us? …

• Be at the forefront of HR technology transformation in a high-growth environment.

• Lead workflow design, standardization, and automation projects that improve efficiency and employee experience.

• Gain exposure to predictive analytics and AI-enabled HR tools where relevant.

• Work in a culture that values innovation, ownership, and continuous learning.

Disclaimer: Clicktech and New Trends Commerce are equal opportunities employers. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.