Manager, IT​/Tech

Location: Bengaluru

The product owner will be Functional subject matter expert {SME} in Workday Compensation, Advanced Compensation and Benefits
modules. The product owner should possess technical solutions capabilities and systems/software expertise to support both US/ex-US
countries, who can perform product design, technical solutions, work with technical teams including boundary systems, as further detailed
below.

 System-specific and implementation knowledge. This includes but is not limited to product design, implementing solutions.
 Partner on building the product roadmaps and serve as a Workday product owner and subject matter expert with primary focus on Total
Rewards [ Workday Compensation, Advanced Compensation], Benefits and Time Tracking and Absence.
 Should possess knowledge of Workday system integrates with third party vendors providing Benefit solutions.
 Ensure proper requirements are gathered, documented and clearly state the needs of the business.
 Translate requirements and processes into realistic, innovative and system design solutions.
 Ensure designs are well documented and clearly state the needs of the business.
 Work closely with all technical team, including boundary systems, and quickly to speed up the system development process.
 Conduct quality assurance testing of application and integrations prior to business testing and provide signoff.
 Keep project manager and other critical members of the team updated on task status and ensure risks and issues are logged and
tracked.
 Provide input to project plan and create implementation / deploy plans for larger, more complex deployments.
 Provide post go live / hyper-care support with ability to troubleshoot issues with critical thinking in pressure situations.
 Serve as the conduit between the internal functional owner community and the software development team(s) through which
requirements flow and are designed, built and tested.
Business Technology Planning
 Support IT leadership to identify gaps in existing processes, determine disposition (major project, small project, enhancement) and
provide recommendations for future process & technology improvements.
 Build and maintain relationships with assigned customers.
 Develop and continually strengthen deep knowledge of HR and Service application technologies and business processes for assigned
areas.
 Act as a workstream lead to ensure plans that support key process areas meet business requirements now and for the future.

Requirements:
 8+ years of proven HR experience working as a functional lead and experienced systems analyst for major projects.
 Strong experience with core HR processes and supporting cross functional technology platforms.
 6+ years of experience with Workday functional modules such as Compensation, Advanced Compensation with hands on experience
implementing these modules. Should have hands on experience supporting Annual Compensation cycles for merit and bonus plans.
 Besides Compensation, they should also have some level of experience supporting Benefits modules including integrations with third party
vendors.

 Experience with Reports to create advanced reports in the functional areas is required.
 Understanding of security configurations for the functional modules is required.

 Experience with other functional modules such as Time & Absence will be an advantage.

 Experience with Service Now or similar cloud application.
 Ability to analyze and document complex business processes.
 Experience documenting process and system flowcharts is required.
 Experience facilitating, supporting and ensuring traceability with requirements exists during testing phases (SIT, UAT, etc.); experience
using testing tools a plus.
 Strong ability to collaborate with IT leaders, business leadership, senior technologists, to define business processes, analyze
operational efficiencies, implement creative solutions and measure delivery results.
 Ability to think analytically, a proactive problem solver.
 Ability to creatively and constructively challenge/influence technical designs to ensure simplicity and supportability.
 Collaborative, agile mindset to drive speedy, creative and efficient use of technology and data to drive business value.
 High degree of business acumen and urgency to act.
 Capable of translating and presenting technical concepts into practical business terms in both small and large group settings.
 Well organized individual who can prioritize tasks and cut through details to identify units of work needed to complete the project.