Transition Management Leader

Location: Bengaluru

Position:
Transition Management Lead

Experience:

13+ years

Location:

Bangalore

Required Skills:

Transition experience, IT transitions, technology transitions, IT service delivery, GCC or Global capability center experience is mandatory

As  Transition Management Lead , you will own end-to-end knowledge transition programs when global engineering and IT work moves to newly established or scaling  Global Capability Centers (GCCs) . This role is designed for a hands-on transition leader who can drive speed-to-productivity, continuity, and operational stability — not just create documentation.
You will act as the single point of accountability across client leadership, source (legacy) teams, and GCC teams — designing transition approaches, managing risks, and ensuring knowledge is transferred in a repeatable, scalable way across geographies.
What You’ll Do
Transition Strategy & Framework Ownership
Design and execute structured knowledge transition frameworks across engineering, IT, and operational domains.
Build transition plans aligned to GCC maturity stages, ramp-up timelines, and operating model requirements.
Establish clear transition scope, success metrics, governance rhythms, and stakeholder responsibilities.
Speed-to-Productivity Enablement
Accelerate GCC team ramp-up through hands-on enablement, structured learning paths, and embedded transition support.
Reduce dependency on legacy/source teams through phased capability build and institutionalization.
Ensure transition outcomes translate into real delivery readiness and stable operations.
Risk Mitigation & Continuity Management
Identify and mitigate transition risks related to attrition, knowledge loss, documentation gaps, and delivery disruption.
Build contingency plans and stabilization playbooks to protect business continuity during cutover phases.
Drive readiness assessments and “go/no-go” checkpoints with leadership alignment.
Engineering & IT Knowledge Transfer
Lead transitions across application, platform, Dev Ops, and IT operations knowledge areas.
Ensure critical tacit knowledge is transferred through shadowing, pair working, runbooks, and guided practice — not just handover notes.
Drive operational stability post-transition through structured hypercare and performance monitoring.
Global Stakeholder & Program Management
Serve as the accountable lead across client leadership, source teams, and GCC delivery teams.
Run tight governance: milestones, RAID logs, dependency tracking, and executive updates.
Align stakeholders across North America, Europe, India, and APAC as needed.
Repeatable Model & Asset Building
Build reusable transition playbooks, templates, and toolkits that can scale across multiple programs.
Capture learnings and continuously improve transition approaches and measurable outcomes.
What You Bring
Qualifications & Experience
10+ years of experience leading complex transition programs across engineering / IT / operations (GCC context preferred).
Strong understanding of software engineering environments and/or enterprise IT and shared services.
Experience managing multi-geo stakeholders and cross-functional delivery in high-change environments.
Key Skills
Transition program leadership: planning, governance, dependency management, and execution rigor.
Strong stakeholder management and executive communication.
Risk management mindset with structured mitigation planning and stabilization playbooks.
Ability to drive hands-on enablement and institutionalization (beyond documentation).
Comfort operating across cultures and geographies with high accountability.
What Success Looks Like – Global Excellence (GE)
Knowledge transitions executed with clear structure, minimal disruption, and predictable outcomes.
Faster ramp-up and measurable improvements in GCC time-to-productivity.
Reduced dependency on source teams within planned timelines and cutover milestones.
Stable operations post-transition with strong readiness, clear ownership, and tight hypercare execution.
Repeatable transition models and assets that scale across multiple GCC journeys.