Job Description & How to Apply Below
About Us
At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics. Our experiences in retail and supply chain product strategy, technology and operations have helped organizations succeed in their e-commerce and digital transformation journeys.
Role Overview
We are seeking a skilled Manhattan WMOS Consultant to join our growing team in Bengaluru. In this role, you will work closely with clients and internal teams to implement, configure, and optimize Manhattan WMOS solutions across warehouse and distribution environments.
You will play a key role in delivering high-quality warehouse management solutions while ensuring operational stability and process efficiency.
Key Responsibilities
Implementation and Configuration
Collaborate with business stakeholders to understand warehouse management requirements
Configure and implement Manhattan WMOS to align with operational needs
Participate in system setup, configuration, testing, data validation, and go-live activities
Support enhancements and change requests within existing WMOS environments
Customization and Integration
Support system customization including configuration updates and workflow adjustments
Assist in integration activities between WMOS and ERP, TMS, MHE, and shipping systems
Validate interfaces and ensure smooth data flow across systems
Support and Issue Resolution
Provide L2 and L3 functional and techno-functional support
Troubleshoot production issues, perform root cause analysis, and implement fixes
Monitor system performance and resolve operational bottlenecks
Support patching, upgrades, and environment validation activities
Testing and Deployment
Participate in SIT, UAT, regression, and performance testing
Support defect triaging and validation
Assist during go-live, hyper-care, and stabilization phases
Training and Documentation
Conduct user training sessions and knowledge transfer workshops
Prepare functional design documents, configuration guides, and support documentation
Continuous Improvement
Identify opportunities for warehouse process optimization
Stay current with Manhattan WMOS product updates and industry best practices
Recommend system improvements to enhance operational efficiency
Required
Skills and Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
2 to 10 years of hands-on experience with Manhattan WMOS
Strong understanding of warehouse processes, including Receiving, Putaway, Picking, Packing, Waving, Shipping, and Inventory Management
Experience in configuration and support within Manhattan WMOS
Exposure to integrations and interface validation
Strong analytical and troubleshooting skills
Good communication and stakeholder management skills
Ability to work independently and in a hybrid team environment
Good to Have
SQL knowledge for data validation and troubleshooting
Experience in multi-client or consulting environments
Exposure to automation or MHE integrations
Experience supporting multiple WMOS versions
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×