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Business Analyst

Job in Bengaluru, 560001, Bangalore, Karnataka, India
Listing for: Worldline
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    Data Analyst, FinTech
Job Description & How to Apply Below
Location: Bengaluru

Business Analyst – Payments (Fintech)
Experience

Required:

10+ Years
Domain Expertise:  Payments (Domestic & International)

Location:

Bangalore/Chennai

Employment Type:

Full-time

About the Role
We are seeking a highly experienced  Business Analyst  with a strong background in  Payments  within the  Fintech domain . The ideal candidate will have 10+ years of experience in business analysis, product enhancement, requirements gathering, and end-to-end delivery of payment solutions. This role requires deep domain knowledge of payment systems, regulatory frameworks, digital payments, and transaction processing.

Key Responsibilities
Business Analysis & Requirements Management
Lead the end-to-end  requirements gathering  process, including functional, non-functional, and system-level requirements.
Facilitate workshops with cross-functional stakeholders to understand business needs and translate them into detailed BRDs, FRDs, and user stories.
Conduct gap analysis, impact analysis, and feasibility studies for new payment features or enhancements.
Collaborate with Product, Technology, Compliance, and Operations teams to define scope and priorities.
Payments Domain Expertise
Analyze and design workflows for  Card Payments, UPI, Wallets, IMPS/NEFT/RTGS, Cross-border Payments, Tokenization, Mandates , and other payment instruments.
Understand and interpret regulatory guidelines (RBI, NPCI, PCI-DSS, ISO 8583 standards, etc.) and ensure system compliance.
Work on authorization, clearing, settlement processes, transaction routing logic, chargeback handling, and dispute resolution.
Project Execution & Delivery
Act as a bridge between business and technology teams, ensuring timely and quality delivery of payment features.
Support development and QA teams with clarifications, functional validation, and UAT planning/execution.
Monitor project progress, risks, dependencies, and prepare required documentation.
Lead end-to-end product rollout, migration, and post-production support.
Data & Process Analysis
Perform data-driven analysis to identify Payment trends, failure patterns, drops, and improvement opportunities.
Optimize processes to enhance authorization success rates, reduce operational overhead, and improve user experience.

Required

Skills & Qualifications
Technical & Domain Skills
10+ years in Business Analysis, with  minimum 5+ years specifically in Payment Systems .
Strong understanding of:
UPI, IMPS, NEFT, RTGS, Card Payments (Issuer/Acquirer), Wallets
ISO 8583 messaging, Payment Switches, Transaction Routing
KYC/AML, Risk & Fraud controls, Compliance frameworks
Experience working with BFSI/Fintech products, payment gateways, or large-scale transaction systems.
Knowledge of API structures (REST, SOAP), SQL, and data analysis tools (desirable).
Soft Skills
Excellent communication, stakeholder management, and problem-solving abilities.
Strong documentation skills with attention to detail.
Ability to handle multiple projects in a fast-paced fintech environment.
Proven ability to drive decisions, manage conflicts, and deliver results.

Educational Qualifications
Bachelor’s or Master’s degree in Engineering, Computer Science, Finance, Business, or related field.
Certifications like  CBAP, CCBA, PMP, Agile/Scrum  are an added advantage.

Why Join Us?
Opportunity to contribute to cutting-edge  digital payment innovations .
Work closely with industry leaders in the fintech space.
Dynamic, high-growth environment with strong career advancement potential.
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