SAP CS

Location: Bengaluru

Wissen Infotech is hiring for Bangalore location

Job Title:

SAP CS

Years of

Experience:

3 to 8 years

Location:

Bangalore (Work From Office)
Mode of Hire:
Permanent
Notice Period:
Immediate

Job Description:

SAP CS - Senior Consultant

About:  A SAP Customer Service (CS) or Service Management job with S/4

HANA experience typically involves a functional consultant or support analyst role, focusing on implementing, customizing, and supporting service processes within the SAP S/4

HANA environment. Should have hands-on experience in configuring, implementing, and supporting the SAP S/4

HANA Service module, specializing in streamlining customer service operations, improving efficiency, and enhancing customer satisfaction. This role requires a strong blend of business process knowledge and SAP technical expertise.

Roles & Responsibilities :
In depth understanding on Customer Services, Sales & Distribution Process, Contract management, Pricing concepts, OTC, Partner Determination, Text Management, Pricing, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM).

Develop system designs that adhere to high level conceptual design and are traceable to functional as well as non-functional requirements in projects/enhancements
Ensure designs produced adhere to architectural roadmap and support the development, execution, and operations of solutions
Deliver design solutions in line with system design standards which are global and scalable following a global template philosophy (Core/Template)
Ensure that solutions meet requirements outlined in the architecture handbook
Perform scoping, fit-gap workshops for projects/enhancements, proposes solutions for key gaps, provide effort estimations and align with business teams
Ensure that project/enhancements work is delivered to agreed time, cost and quality constraints following the release calendars
Experience in Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities.
Ensure that developed solutions are peer reviewed, formally documented and signed off by business
Initiate solution testing to ensure these meet quality standards
Follow standardized design and development processes to enable cost effective delivery
Ability  to translate business requirements, processes and designs into well documented system designs and alignment with business process global template.
Analyze business requirements and translate them into SAP S/4

HANA functional specifications across relevant modules (e.g., MM, SD, PP, FI/CO, QM, PM).
Configure and customize SAP S/4

HANA modules to align with business processes and Client standards.
Collaborate with cross-functional teams to ensure seamless integration between modules and third-party systems.
Conduct unit testing, integration testing, and support user acceptance testing (UAT).
Provide end-user training and create functional documentation and SOPs.

Technology

Skills:

8 to 10 years of experience as SAP CS/SD Consultant
Highest level of expertise on SAP SD/CS module & SCM process
Should have experience working on several interfaces like iDoc, Proxy, etc. through SAP PI/PO to integrate with external platforms
Should have extensive knowledge on Quotations, Sales Orders and Contracts (Value and Quantity)
In Depth integration knowledge of CS module with SD, FICO, MM, and PS modules
In depth understanding of SAP enterprise data and interface concept and management.
Should have knowledge on Service Orders and contracts, Projects functionality for Services w.r.t to Time and Material, Fixed Prices, Integration with external applications, Repairs processes