Job Description & How to Apply Below
Role Overview
We are looking for a Product Manager – Marketing Platforms to support a fast-growing marketing technology ecosystem that brings together internal data systems, customer engagement workflows, and a third-party campaign/journey platform.
This role will help drive roadmap execution, requirement clarity, stakeholder alignment, and delivery readiness across a platform environment that is evolving from one-off campaign execution to a more integrated model covering segmentation, customer journeys, reporting, optimization, and multi-channel activation.
The ideal candidate is highly structured, strong at turning ambiguity into action, and comfortable working across business, operations, and engineering teams. This is a hands-on product role for someone who can help shape requirements, drive execution discipline, and ensure that platform capabilities are aligned to business and operational needs.
This is not a pure feature factory role and not a campaign operations role. It is best suited for someone who can connect roadmap planning with real-world execution and stakeholder needs.
Key Responsibilities
Product roadmap and execution
Support roadmap planning and execution in partnership with business and technology stakeholders
Work closely with the Bangalore-based technology team to drive prioritization, planning, and follow-through on roadmap items
Help define product scope, clarify requirements, and ensure work is structured for execution
Track progress, dependencies, and risks across multiple work streams
Requirements and delivery readiness
Translate business needs into clear product requirements, user stories, workflows, and acceptance criteria
Ensure requirements are complete, actionable, and aligned with delivery expectations
Partner with technology and operational teams to validate readiness for releases and feature rollouts
Support channel and capability expansion across the platform ecosystem
Cross-functional stakeholder management
Act as a bridge between business, operations, and technology teams
Drive alignment across stakeholders with varying priorities and levels of technical understanding
Facilitate decision-making, surface blockers early, and maintain momentum across the program
Ensure key decisions, assumptions, and follow-ups are documented and tracked
Operational enablement
Work with internal teams to ensure new capabilities are usable and adoptable
Support the creation of structured documentation, process guides, and readiness materials as needed
Help build a scalable operating model as platform adoption expands
Governance and visibility
Maintain clear visibility into roadmap health, delivery progress, risks, and open dependencies
Prepare concise status updates, trackers, and summaries for leadership and program stakeholders
Bring discipline and structure to a fast-moving, high-visibility initiative
Required Qualifications
8+ years of experience in Product Management, Business Analysis, Program Management, or a similar cross-functional role
Strong experience working closely with engineering teams on roadmap execution and requirement shaping
Proven ability to translate business needs into structured product artifacts such as PRDs, user stories, workflows, and acceptance criteria
Strong stakeholder management and cross-functional communication skills
Comfortable operating in ambiguous, evolving environments with multiple moving parts
Strong organizational skills with the ability to manage dependencies, risks, and follow-through
Based in Bangalore or willing to work in close alignment with a Bangalore-based technology team
Preferred Qualifications
Experience in marketing technology, customer engagement platforms, CRM, CDP, campaign management, or journey orchestration platforms
Familiarity with multi-channel customer communication ecosystems such as email, SMS, messaging platforms, and paid media audience workflows
Experience with platform integrations, internal tools, or enterprise product rollouts
Exposure to environments with strong governance, compliance, legal, and business stakeholder involvement
Experience working with distributed or global teams
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