Zscaler Security Engineer

Location: Bengaluru

Skillset :
Zscaler Security Engineer - L3 Support
Experience : 8 - 12 Years

Job Location :
Chennai / Bangalore / Hyderabad / Pune / Mumbai / Kolkata / Cochin / NCR / Bhubaneswar / Ahmedabad

Role Summary
The L3 Zscaler Engineer serves as the  final technical authority  for Zscaler platforms, leading architecture design, deep‑dive troubleshooting, automation, and Zero Trust security implementations. This role owns complex problem resolution, drives platform optimization, and mentors L2/L2.5 engineers.

Key Responsibilities:

Advanced Support & Escalations
Act as the  final escalation point  for critical ZIA, ZPA, and ZDX incidents.
Perform  deep packet inspection, traffic flow analysis , and complex RCA.
Lead resolutions for:
Network latency and performance issues
Application access failures
Global user experience degradation
Interface directly with  Zscaler Engineering and TAC  for advanced cases.

Security Architecture & Zero Trust
Design and implement  Zero Trust Architecture  using ZPA:
Application segmentation
Least‑privilege access
Connector placement strategy
Architect and manage:
SSL inspection at scale
Advanced DLP and CASB strategies
Lead migration initiatives:
Legacy VPN to ZPA
On‑prem firewalls to  ZIA FWaaS

Automation & Optimization
Design and implement automation using:
Zscaler APIs
Python or Bash scripting
Automate:
Policy provisioning
Reporting and analytics
User and application onboarding
Drive performance and scalability improvements across environments.

Infrastructure & Cloud Integration
Architect and manage:
ZPA App Connector deployment (HA, scalability, cloud/on‑prem)
ZCC rollout strategies across OS platforms
Lead security integration across:
AWS, Azure, GCP
Provide design inputs for hybrid and multi‑cloud security models.

Leadership & Mentorship
Mentor and guide L2/L2.5 engineers.
Review designs, policies, and troubleshooting approaches.
Participate in security roadmap planning and leadership discussions.

Regards,
Prakash