Job Description & How to Apply Below
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there's a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Functional Analyst at Kyndryl, you will be supporting and leading the analysis, design, and delivery of banking solutions.
The role involves translating business needs into solution specifications, collaborating with cross-functional teams, and ensuring successful implementation aligned with business goals, technology standards, and regulatory requirements
Key Responsibilities
Lead identification, analysis, and documentation of business, system, and solution requirements
Define and validate performance, scalability, security, and service quality requirements
Perform end-to-end impact analysis across applications, integrations, and data flows
Ensure traceability of requirements throughout the delivery lifecycle
Own and drive solution design specifications aligned to enterprise architecture
Develop conceptual and logical data models
Define source-to-target data mappings and create data flow diagrams and transformation rules
Contribute to effort estimation and solution sizing
Act as a key bridge between business and technology teams
Lead stakeholder discussions and ensure alignment across teams
Facilitate Agile ceremonies and backlog refinement where required
Mentor junior analysts and review deliverables
Define validation approach, test strategy, and acceptance criteria
Oversee SIT and UAT execution and ensure solution quality
Analyze defects, conduct root cause analysis, and drive resolution
Ensure deployment readiness
Ensure alignment with banking regulatory and compliance standards
Embed risk controls and cybersecurity considerations in solution design
Support audit, compliance reviews, and first-line-of-defense activities
Drive process improvement and standardization of analysis practices
Identify opportunities to enhance customer experience through technology
Contribute to reusable assets and domain knowledge repositories
Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.
Required Technical And Professional Experience
5 to 7+ years of experience in banking or BFSI domain
Strong understanding of Customer lifecycle and engagement processes:
Customer onboarding, profiling, segmentation, and relationship management
Dee…
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