Service Desk Associate

Location: Bengaluru

Hiring Alert:
Service Desk Associate

Location:

Bagmane Tech Park, Bangalore
Role:  Service Desk Associate

Qualification:

12th Pass & Above  (BE/B.Tech not eligible)

Experience:

Freshers Only
CTC:  3.5 LPA  (Up to 22,500 Take-Home)

Shift:  Rotational Shifts with 2 Rotational Week-Offs
Cab Facility:  Two-Way Transportation Provided
Age Limit:  Up to 25 Years
Key Requirements   Excellent English Communication Skills
Immediate Joiners Preferred
Willingness to work in rotational shifts
Basic understanding of customer service and troubleshooting preferred

Job Responsibilities   Provide first-level technical support to end users.
Handle customer queries via calls, emails, and chat.
Log and track incidents using ticketing systems.
Troubleshoot basic hardware, software, and application issues.
Escalate unresolved issues to the relevant support teams.
Ensure timely resolution while maintaining high customer satisfaction.
Why Join   Freshers-Friendly Opportunity
Career Growth in IT Support & Service Desk Domain
Work with a Leading Global IT Services Company
Attractive Salary Package & Cab Facility
Interested candidates with excellent English communication skills can share their updated resume today on [HIDDEN TEXT] /

Note - Make sure u are sending d cv with subject line 'Service Desk Assiciate'