ServiceNow IRM​/GRC Senior Consultant

Position: ServiceNow IRM / GRC Senior Consultant
Location: Bengaluru

Job Summary

We are seeking an experienced Service Now IRM/GRC Consultant with strong expertise in Service Now Platform Development, CMDB, ITSM, and Governance, Risk & Compliance (GRC/IRM) implementations.

The candidate will be responsible for designing, developing, implementing, and supporting enterprise Service Now solutions focused on risk management, compliance, governance, cybersecurity controls, and process automation.

Key Responsibilities Service Now Platform Development

Design and develop Service Now applications and workflows.
Customize forms, business rules, UI policies, client scripts, and workflows.
Develop integrations with external systems.
Create compliance dashboards and reporting solutions.

Service Now CMDB

Manage CMDB lifecycle and governance.
Configure CI classes and relationships.
Maintain CMDB data quality.
Implement CMDB best practices and data models.

Service Now IRM / GRC

Implement and support:
Policy & Compliance Management
Risk Management
Audit Management
Vendor Risk Management
Integrated Risk Management (IRM)
Configure risk workflows and compliance processes.
Design and customize IRM/GRC workflows.
Service Now Modules

Must Have Implementation Experience In At Least Two

ITSM
ITBM
GRC
IRM

Compliance & Risk Programs

Support compliance initiatives.
Work with audit teams.
Participate in risk assessments.
Support regulatory compliance requirements.

Cybersecurity & Governance

Support CISO office initiatives.
Work on cybersecurity governance programs.
Support risk and compliance reporting.

Leadership

Provide technical guidance.
Mentor junior developers.
Participate in project planning.
Act as SME for Service Now IRM/GRC solutions.