Job Description & How to Apply Below
Location: Bengaluru
We’re Hiring:
Officer –IT ERP Support
Location:
Jordan | Company:
Classic Fashion
Classic Fashion is expanding its IT – Business Solutions team , and we are looking for a skilled and driven Officer – ERP Support to ensure seamless functioning of our ERP and HCM systems across the organization.
This role is ideal for professionals who excel in application support, team coordination, and problem-solving in a fast-paced environment.
Key Responsibilities
Lead and support ERP/HRMS issue resolution across multiple departments
Troubleshoot, diagnose, and resolve end-user system issues efficiently
Collaborate with engineering and implementation teams to close support tickets
Ensure adherence to SLAs and manage high-priority system incidents
Document solutions, collect user feedback, and recommend process improvements
Provide insights to product and solutions teams for continuous system enhancement
What We’re Looking For
3–4 years of experience in ERP/HCM application support
Hands-on experience with ERP or HCM platforms
Strong communication and stakeholder management skills
Proven ability to lead or guide support teams
Bachelor’s degree in any discipline
Strong analytical, troubleshooting, and problem-solving skills
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