Business Continuity Manager

Location: Bengaluru

Position Purpose
The CIB IT Continuity Officer (ICO) is part of the global CIB IT continuity team. He/she reports to the global CIB ICO and provide support to CIB CISOs.

Responsibilities
The ISPL IT Continuity Officer (ICO) is part of the ITIP ISPL IT continuity team.
H He/she has the following responsibilities:

· Manages and organizes IT Continuity Steering Committee

· Ensures compliance with Group requirements pertaining to IT continuity

· Gather IT continuity needs with BCOs.

· Consolidates and maintains the list of critical IT assets, jointly with BCOs and respective IT asset owners

· Deploys and maintains appropriate IT continuity framework for existing IT assets and projects

· Raises awareness and organizes IT continuity training.

· Organizes and monitors regular exercise plans

· Prepares IT continuity reporting including results from exercises and controls

· Ensure coordination with the Business Continuity Officer(s) to gather IT continuity needs stated by entities

· Ensure compliance with IT continuity requirements
Technical & Behavioral Competencies
Essential skills

• Expertise on IT Continuity (Disaster Recovery, IT Resilience) and IT architecture

• Expertise on risk management principles (risk analysis, risk acceptance, exception request, remediation plan,

• Knowledge of the banking sector would be a plus

• Good understanding of governance related matters and familiar with reporting principles

• Assist ITRO or CISO for IT continuity steering

• Assist on Regulatory reporting with regards to IT Continuity scope.

• Ensure coordination with the Business Continuity Officer(s) to gather IT continuity needs stated by entities

• Consolidate and maintain the list of critical IT assets of the entity, jointly with the Business Continuity Officers concerned

• Deploy and maintain the appropriate IT continuity framework for existing IT assets (portfolio) and entity projects, IT Development and IT Production

• Assist on LIVE Play & datacenter DR drill.

• Raise awareness and train players in his/her area of responsibility

• Ensure compliance with IT continuity requirements

• Account for collecting and recording compliance evidence

• Monitor implementation of solutions chosen

• Organize and monitor regular exercise plans

• Prepare IT continuity reporting of the entity including results from exercises and controls

• Provide Level 2 support to CIB community (BCO, ICO, CISO, ITRO,…)
Useful skills

• Understand Datacenter setup and replication to secondary setup

• Understanding of Windows / Linux, Network technology

• Understand database replication technology

• Internet technologies (SMTP, Web services)

• Python scripting experience

• Power BI

Behavioral competencies

• Excellent interpersonal and communication skills

• Ability to propose innovative ideas and solutions

• Values and demonstrates integrity

• Possesses strong organizational and analytical skills

• Team player

• Takes initiative and is results driven

• Ability to manage change and complexity with confidence

• Client focused and commercial thinking

• Self-motivated and willing to adapt to a new work environment

• Fosters cooperation, communication and commitment among groups and teams

• Anticipates and resolves conflicts and removes barriers to success