Director of Cloud Platform Services

Location: Bengaluru

This job is with eBay, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

Are you a visionary leader with a passion for transforming global infrastructure through cutting-edge cloud technologies and AI? Do you thrive on tackling complex, large-scale challenges and building world-class engineering teams?
At eBay, we're at the forefront of powering a truly global marketplace that connects millions of buyers and sellers daily. We're seeking an exceptional  Director of Cloud Platform Services  to lead the strategic evolution and operational excellence of our core infrastructure. This is a rare opportunity to own critical pillars of our global platform, driving innovation that directly impacts eBay's speed, reliability, and efficiency.
You'll lead a dynamic, globally distributed organization of highly motivated software engineers united by a mission to solve complex, high-impact problems. In this pivotal role, you will define and execute our engineering strategy and roadmap, translating ambitious business requirements into actionable, high-quality solutions.

What You Will Do:

Lead Strategic Transformation:  Spearhead the design, development, and evolution of eBay's Cloud Software-Defined Platforms, Infrastructure, and Networking, ensuring our private cloud compute environment is at the cutting edge of performance and scalability.

Drive Operational Excellence with AI:  Champion our Site Reliability Engineering (SRE) principles, leveraging advanced AI/ML techniques to identify new opportunities for global operational efficiency and predictive intelligence across our vast infrastructure.

Build & Inspire World-Class Teams:  Recruit, mentor, and lead a diverse, globally distributed team of infrastructure software engineers. Foster a culture of technical excellence, continuous learning, and innovation, empowering your team members to achieve their full potential and grow their careers.

Influence & Execute:  Translate high-level business needs into clear, actionable engineering plans. Provide expert technical guidance and leadership, automating processes and enhancing team productivity from ideation through deployment and operations.

Ensure End-to-End Quality:  Own the full software lifecycle instrumentation, from initial requirements gathering to robust software development and seamless deployment, ensuring quality, observability, and scalability are built-in from day one.

Strategic

Collaboration:

Partner closely with Cloud Engineering, Operations, Product, and PMO teams to balance resources, optimize project schedules, and ensure transparent communication across all levels of the organization.

What You Will Bring:
15+ years of progressive industry experience  with a deep focus on large-scale infrastructure, distributed systems, and/or cloud engineering.

10+ years in senior leadership roles  within the technology sector, ideally managing global, geographically distributed software development and operations teams.

Proven expertise in Software-Defined Infrastructure and Software-Defined Networking.

Demonstrated experience in Site Reliability Engineering (SRE)  and building highly resilient, scalable systems.

Experience leveraging AI/ML  to drive operational insights, productivity, automation, or efficiency improvements in infrastructure.

Exceptional ability to lead organizational change management, influence executive stakeholders,  and drive consensus in complex, cross-functional environments.

Expertise in modern global software development methodologies  (e.g., Agile, Dev Ops).

Superior communication skills , with a track record of clearly articulating critical technical updates and strategies to diverse audiences, including C-level leadership.

Proficiency in  infrastructure as code (IaC)  and  traffic engineering .

Preferred Qualifications:

Hands-on experience with  Kubernetes  and related container orchestration technologies.

Experience with  service mesh implementations .

Leadership in  open-source projects  related to cloud infrastructure.

Strong understanding of  networking, cybersecurity principles, and related fields  within a cloud context.

Experience operating and scaling platforms in  high-traffic, global, and exceptionally large-scale…