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Job Description & How to Apply Below
Senior Infrastructure Transformation Consultant
Location:
India-Based | Onsite at Client GCC - Chennai or Mumbai (subject to client confirmation)
Job Type: Contract
About the Engagemen
tA large global enterprise is undertaking a major transformation of its Infrastructure & Operations organization, moving from a traditional project-based delivery model to a service-oriented operating model focused on
:
Service Ownershi
pProduct and Platform Team
sStandardized Service Consumptio
nGovernance and Accountabilit
yInfrastructure as Code (IaC
)AI-Assisted Operation
sAgile Delivery Practice
s
The operating model has already been designed. Governance structures, service catalogs, service ownership frameworks, and transformation objectives are already define
d.The challenge is not strategy or architecture. The challenge is adoptio
n.Our US-based transformation team will lead overall program strategy, governance, and execution. We are seeking a senior consultant located in India who will serve as the on-the-ground extension of the transformation team, working directly with the client's India delivery centers to drive operational adoption and behavioral chang
e.
Position Summ
aryThis is a transformation execution ro
le.
The consultant will embed within the client's India delivery organization and help infrastructure, platform, and engineering teams adopt new operating models, governance structures, service ownership practices, and delivery frameworks already established by the transformation progr
am.
Success will be measured by adoption, behavioral change, accountability, and alignment—not by project management metrics alo
ne.
The ideal candidate combin
es:
Infrastructure transformation experie
nce Organizational change leaders
hip Operating model implement at
ion Service management expert
ise Strong executive and engineering communication ski
llsThis person must be capable of influencing leaders, coaching teams, identifying adoption barriers, and ensuring the India organization remains aligned with transformation direction established by the US leadership te
am.
Key Responsibili
ties Transformation Execu
tion Drive adoption of a service-based operating model across India delivery t
eams
Help transition teams from project-centric delivery toward service ownership and product-oriented ways of wor
king Translate target-state operating model designs into practical day-to-day execu
tion Identify organizational, behavioral, and process obstacles preventing adop
tion Develop and execute remediation plans to address resistance and fric
tion Service Ownership Enable
ment Coach Service Owners on responsibilities, accountability models, governance expectations, and operational met
rics Support implementation of service catalogs and service-based planning pract
ices Reinforce consistent service intake, prioritization, and work decomposition proce
sses
Help operationalize KPIs, OKRs, and service performance measurem
ents Change Leadership & Adop
tion Conduct stakeholder analysis and organizational readiness assessm
ents Coach teams through new roles, responsibilities, and ways of wor
king Measure adoption progress and identify transformation r
isks Facilitate workshops, working sessions, and governance meet
ings
Act as a trusted advisor to both leadership and engineering t
eams India Delivery Center Align
ment Serve as the primary liaison between the India delivery organization and the US transformation
team Ensure transformation objectives are consistently executed across India-based t
eams Provide feedback on organizational readiness, risks, and execution challe
nges Escalate issues and recommend corrective actions as neces
sary Infrastructure & Platform Engage
ment Partner with infrastructure and platform engineering teams to operationalize target-state pract
ices Translate transformation objectives into practical engineering workf
lows Drive alignment around Infrastructure as Code, platform engineering, automation, and service management princi
ples Support adoption of modern delivery approaches without serving as a hands-on engi
neer
Required Exper
ience
Transformation & Operating Model Exper
ience
10+ years of consulting, transformation, or organizational change exper
ience
Prov…
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