Job Description & How to Apply Below
About Us:
Snabbit is India’s first Quick-Service App delivering home services in just 10 minutes through a hyperlocal network of trained and verified professionals. Backed by Elevation Capital, Nexus Venture Partners, and Lightspeed, Snabbit is redefining the home services space by combining speed, quality, and trust.
Founded by Aayush Agarwal, Snabbit is on a mission to make home services as seamless and instant as ordering groceries. We’ve already completed thousands of jobs with exceptional customer satisfaction — and we’re just getting started.
About the Role
We are looking for a highly driven and analytical Program Manager – Operations & Data to work closely with cross-functional teams across operations, strategy, and business initiatives. This role is ideal for someone who thrives in fast-paced startup environments, enjoys solving complex operational problems, and can leverage data, analytics, and AI tools to drive execution and scale.
The individual will work on high-impact special projects, operational excellence initiatives, process improvement, automation opportunities, and strategic business problem-solving across the organization.
Key Responsibilities
Drive end-to-end execution of strategic and operational projects across business functions
Work closely with operations teams to identify gaps, improve processes, and enhance efficiency at scale
Analyze large datasets to derive actionable insights and support business decision-making
Build dashboards, reports, trackers, and performance metrics for operational reviews
Partner with leadership on special projects, category launches, process design, and 0→1 initiatives
Use AI tools such as Claude, ChatGPT, and other automation platforms to improve productivity, reporting, workflows, and operational processes
Coordinate with cross-functional stakeholders including operations, product, finance, customer experience, and business teams
Create structured problem-solving frameworks and drive execution with strong ownership
Support automation and data-driven decision-making across operational workflows
Monitor KPIs, identify trends, and proactively recommend improvements
What We’re Looking For
3–6 years of experience in Program Management, Operations, Strategy, Consulting, Analytics, or related roles
Strong analytical and problem-solving skills with comfort working on data-heavy projects
Good understanding of Excel/Google Sheets, dashboards, SQL, or BI tools
Familiarity with AI tools like Claude, ChatGPT, Notion AI, automation workflows, etc.
Ability to manage ambiguity and independently drive projects in a startup environment
Strong stakeholder management and communication skills
High ownership mindset with strong execution capabilities
Prior startup experience is preferred
Please apply here - (Use the "Apply for this Job" box below).
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