Technical Support Engineer

Location: Bengaluru

Technical Implementation Engineer (Data & Automation)

Location:

Bangalore  (Onsite), 5 days/week

Experience:

1-3 Years
Joining Timeline:
Immediate

About the Role
We are looking for a  Technical Implementation Engineer to own customer onboarding and data implementation  for our platform.  You will work closely with customers, Operations, and Engineering teams  to ensure seamless data onboarding, identify data gaps, automate repetitive workflows, and deliver a smooth implementation experience.

Responsibilities
Own end-to-end customer data onboarding and implementation.
Validate, transform, and import customer data into the platform.
Identify and  troubleshoot   data   quality   issues , gaps, and inconsistencies.
Build automation scripts  and workflows using  Python, JavaScript, SQL , and  AI-assisted tools .
Monitor onboarding processes  and proactively  resolve implementation issues.
Collaborate with Operations and Engineering teams to ensure successful customer go-lives.
Communicate technical issues clearly  to both technical and non-technical stakeholders.
Continuously  improve onboarding processes through automation and operational efficiency.

Requirements:
1-3 years of experience in Implementation Engineering, Technical Support, Solutions Engineering, Product Support, Data Operations, or similar roles.
Hands-on experience with  Python, JavaScript/Type Script, and SQL.
Strong problem-solving and  data troubleshooting  skills.
Experience working with  APIs, CSV/Excel data, data imports, or integrations.
Excellent communication  and stakeholder management skills.
Ability to  manage multiple customer implementations  simultaneously.
Familiarity with  AI tools  such as  Claude, Gemini, ChatGPT, or Codex  is a plus.

Good to Have
Experience in a  SaaS environment.
Exposure to  customer onboarding, integrations, or implementation projects.
Knowledge of  automation workflows  and  process optimization.