Job Description & How to Apply Below
Qty – 2
Working
- Night Shift
- Can be remote
5 plus years exp
CloudPC & Virtual Desktop Infrastructure (VDI)
T4i Endpoint Engineering | Intuit
Must Have:
- Design, deploy, and manage Intuit's CloudPC/Windows 365 and AWS Work spaces environment at enterprise scale across global employee populations including night shift coverage.
- Deep hands-on experience with Microsoft Windows 365, Azure Virtual Desktop (AVD), AWS Work spaces, or Citrix/VMware Horizon — at least one at production scale.
- Strong AWS Work spaces expertise including Work Spaces Personal/Pools, Work Spaces Thin Client, Directory Service integration (AD Connector / AWS Managed AD), and bundle/image management.
- Strong Azure AD / Entra AWS IAM expertise — Conditional Access, identity-based device trust, and SSO integration for virtual endpoint onboarding across cloud platforms.
- Experience integrating Zscaler ZIA/ZPA or equivalent ZTNA solution with CloudPC and AWS Work spaces for secure remote access without VPN.
- Scripting fluency in Power Shell, Python, and/or AWS CLI / Terraform for provisioning automation, remediation workflows, and multi-cloud lifecycle management.
- Ticket management proficiency is a must — hands-on experience with Service Now (SNOW) for incident management, change requests, CMDB updates, and SLA-driven queue management; and Jira for sprint planning, story creation, bug tracking, and cross-team delivery tracking.
- Night shift availability is a must — candidate must be able to cover GED India night shift hours to support North America business hours, handle P1/P2 incidents, and participate in war-room support during rollouts and escalations.
- Experience with monitoring and DEX tooling (Nexthink, Lakeside Sys Track, AWS Cloud Watch, or equivalent) to measure CloudPC and Work spaces performance and user experience.
- Demonstrated ability to operate in a fast-moving, cross-functional environment — partnering with Security, IT, and Business stakeholders to drive CloudPC and AWS Work spaces adoption at scale with strong ticket hygiene and sprint delivery discipline.
Good to have :
- Good to have Zero Touch Provisioning (ZTP) patterns and ability to adapt onboarding workflows for virtual desktop personas across AWS and Azure environments.
- Good to have to Windows image engineering — golden image builds for both AWS Work spaces bundles and Windows 365 — Win Get/MSIX app delivery and update ring management.
- Good to have Omnissa Workspace ONE UEM or Microsoft Intune for CloudPC policy, compliance, and app delivery across both Azure and AWS-hosted virtual desktops.
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