Delivery Manager

Location: Bengaluru

Job Title:

- Delivery Manager

Location:

- Bengaluru, India (Onsite)

Experience:

- 10–15 Years

Employment Type:

- Full-Time

This is a diversity role.

Role Overview
We are seeking an experienced Delivery Manager to lead the successful delivery of complex software development and digital transformation initiatives. The ideal candidate will possess a strong technical background, excellent stakeholder management skills, and proven experience managing cross-functional teams across the software development lifecycle.

The Delivery Manager will be responsible for ensuring projects are delivered on time, within scope, budget, and quality standards while driving continuous improvement and customer satisfaction.

Key Responsibilities
Delivery Management
Lead end-to-end delivery of software products, platforms, and enterprise applications.
Manage multiple concurrent projects and programs across diverse technology stacks.
Define project scope, timelines, resource allocation, and delivery milestones.
Monitor project progress, identify risks, and implement mitigation plans.
Ensure adherence to Agile, Scrum, SAFe, or hybrid delivery methodologies.
Drive continuous improvement in delivery processes and engineering practices.
Stakeholder Management
Act as the primary point of contact for customers, business stakeholders, and executive leadership.
Facilitate regular status reviews, steering committee meetings, and project governance activities.
Manage stakeholder expectations and communicate delivery risks proactively.
Build strong relationships with internal and external stakeholders.

Technical Leadership
Collaborate with architects, engineering managers, product owners, and QA teams.
Review technical solutions and ensure alignment with business objectives.
Support cloud transformation, modernization, and Dev Ops initiatives.
Guide teams on best practices for software development, security, scalability, and performance.

Team Management
Lead and mentor project managers, Scrum Masters, developers, testers, and business analysts.
Drive team performance, accountability, and professional development.
Facilitate sprint planning, retrospectives, and release planning activities.
Foster a culture of collaboration, innovation, and quality.

Required Qualifications
Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.
10+ years of experience in software development, project management, or technology delivery.
5+ years of experience managing large-scale technology programs and distributed teams.
Strong understanding of Software Development Life Cycle (SDLC).
Experience delivering enterprise applications, cloud solutions, APIs, and digital platforms.
Proven experience managing budgets, resources, risks, and project governance.

Technical Skills
Delivery & Project Management
Agile, Scrum, Kanban, SAFe
Waterfall and Hybrid Delivery Models
Program and Portfolio Management
Risk and Dependency Management
Technology
Cloud Platforms (AWS, Azure, GCP)
Microservices Architecture
API and Integration Platforms
Dev Ops and CI/CD Pipelines
Containerization (Docker, Kubernetes)
Enterprise Application Development

Tools
Jira
Confluence
Azure Dev Ops
Microsoft Project
Service Now
Git Hub/Git Lab
Power BI

Preferred Qualifications
PMP, PRINCE2, PMI-ACP, CSM, CSPO, or SAFe Certification.
Experience in Banking, Fin tech, Insurance, Healthcare, Logistics, e-commerce or Telecom domains.
Exposure to AI/ML-enabled products and digital transformation programs.
Experience managing globally distributed teams.

Key Competencies
Leadership and Team Management
Strategic Thinking
Stakeholder Management
Client Relationship Management
Problem Solving and Decision Making
Communication and Presentation Skills
Negotiation and Conflict Resolution
Risk Management
Quality Focus
Customer Centricity
Success Metrics
On-time project delivery
Budget adherence
Customer satisfaction scores
Team productivity and engagement
Defect leakage and quality metrics
Sprint predictability and velocity
SLA and KPI achievement
Revenue and margin targets